Which two reports should a Consultant build to track the number of parts used by a Technician during a given time period? Choose 2 answers
A. Work Order inventory
B. Products Consumed on Work Order Line Items
C. Service Appointment inventory
D. Products Consumed on Work Orders
正解:B,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Universal Containers wants to increase customer satisfaction by committing preferred resources to accounts and providing prompt service.
Which two default Scheduling Policies meet this requirement?
Choose 2 answers
A. Customer First
B. High Intensity
C. Soft Boundaries
D. Emergency Policy
正解:A,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is signed.
Which two configurations should a Consultant implement to prevent Work Orders from being closed?
Choose 2 answers
A. Custom Approval Process on Work Orders
B. Custom Work Order Escalation Rules
C. Custom Validation Rule on Work Orders
D. Custom Work Order Status
正解:A,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Service appointments in a "cannot complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal containers defined that service appointments in a "cannot complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the consultant recommend to meet the requirement?
Choose 2 answers
A. Ensure that status transition are configured to allow the status update from "cannot complete" to "scheduled".
B. Define "cannot complete" as a pinned status for scheduling and optimization services.
C. Ensure that status transitions are configured to prevent the update from "cannot complete" to "none'.
D. Define "cannot complete" as a pinned status for auto-dispatch services.
正解:B,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
At Northern Trail Outfitters (NTO), agents are expected to complete a variety of tasks. They create cases and work orders, and need Read access to work types and work rules. They also book and manage appointments, assign mobile resources, and optimize their mobile workforce's schedule.
What is the best permission set{s) a consultant should
recommend assigning to NTO agents?
A. Dispatcher
B. Agent
C. Agent and Resource
D. Mobile, Agent, and Resource
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
绪川** -
先日申込みましたFSL-201を本日受験し、無事に合格することができました。
ほとんど出題されました。ありがとうございました。