Universal Containers provides maintenance and emergency services to its customers. Sending Technicians to emergency calls during the day causes long travel times and reduces the number of appointments that a Technician can complete.
Which feature should the Consultant use to reduce travel time and increase Technician productivity?
A. Fill-in Schedule
B. Reschedule Appointment
C. Resource Schedule Optimization
D. Fix Overlaps
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Universal Containers (UC) wants to ensure that Technicians enter required information only once when completing Work Orders on the Salesforce Field Service mobile app. The information entered by Technicians needs to also update the Service Appointment and the Case that are associated to the Work Order.
What should a Consultant leverage to ensure the right data is captured fram the Salesforce Field Service mobile app?
A. Process Builder on Case to update the Service Appointment and Work Order.
B. Quick Actions that launcha Flaw on Cases, Work Orders and Service Appointments with required fields.
C. oO Quick Action on the Work Order that launches a Flow to update the Work Order, Case, and Service Appointment.
D. Lightning Component with required fields to update the Case, Work Order and Service Appointment.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?
A. field sets
B. mini page layouts
C. page layouts
D. visual force page
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.
In which two ways can UC achieve this?
Choose ? answers
A. Leverage the Match Skills Scheduling Policy when scheduling appointments.
B. Create Skills that relate to qualifications from Setup and assign them to a Service Resource.
C. a Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.
D. Leverage the Match Skills Work Rule when scheduling appointments.
正解:C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Service resources at universal container UC frequently work in more than one service territory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers
A. Deselect working location primary on the working territories work rule
B. Includes the match territory work rule
C. Remove the match territory work rule
D. Select working location enable primary on the working territories work rule
正解:A,B
解説: (Pass4Test メンバーにのみ表示されます)
青山** -
当方は、このFSL-201の本と過去問で1週間で合格できた。