Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.
In which two ways can UC achieve this?
Choose ? answers
A. Leverage the Match Skills Scheduling Policy when scheduling appointments.
B. Create Skills that relate to qualifications from Setup and assign them to a Service Resource.
C. a Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.
D. Leverage the Match Skills Work Rule when scheduling appointments.
正解:C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Universal Containers needs a team to perform periodic maintenance on the most complex products.
Which feature should the Consultant configure to meet this requirement?
A. Preferred Resource
B. Service Crew
C. Required Resource
D. Technicians with Required Skills
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to the existing status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers
A. Add new Status to the Service Appointment.
B. Add the Status Transitions to the Technicians' Profile.
C. Add new Status to the Case.
D. Add new status to Status Transitions.
正解:A,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Dispatchers at Universal Containers want to ensure resources assigned to a Work Order have the appropriate level of expertise.
What should a Consultant implement to accomplish this requirement?
A. Set up Service Locations, Set up Location Skills, Define Work Types
B. Define Work Types, Define Work Order Status, Set up Resource Skills
C. Set up Skill Requirements, Define Work Types, Set up Routing Rules
D. Define Skills, Set up Skill Requirements, Set up Resource Skills
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should a Consultant recommend implementing this process?
A. Create two Service Appointments and schedule them to the same Resource.
B. Create one Service Appointment and schedule it to two different Resources.
C. Create two Service Appointments, set the Related Service Appointment and Time Dependency.
D. Create one Service Appointment with the total duration of the two jobs and assign two Resources.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
望月** -
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