Universal Containers wants service managers to quickly identify location and status changes in the lifecycle of a specific component in a Customer's install base. What should a Consultant utilize to track the lifecycle?
A. A Product related list on Assets
B. Custom fields for change tracking on Assets
C. Field History Tracking on Assets
D. A Work Order related list on Assets
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Which Work Rule should a Salesforce Field Service Consultant use to assignService Resources based on related object records?
A. Exterided Match
B. Match Field
C. Resource Availability
D. Required Resource
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
Universal Containers Technicians frequently need to request more parts From another inventory location when stock runs low.
How can Universal Container Technicians achieve this for each product requested?
A. Create a Product Consurned and a Product request line item.
B. Create a Product Request and a Product request line item.
C. Create a Shipment and a Product request line item.
D. Create a Work Order Line Item and a Product request line item.
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Which two reports should a Consultant build to track the number of parts used by a Technician during a Given time period? Choose 2 answers
A. Work Order inventory
B. Products Consumed on Work Order Line Items
C. Service Appointment inventory
D. Products Consumed on Work Orders
正解:B,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
In which two scenarios should a Consultant recommend Multi-Day Service Appointments? Choose 2 answers
A. Jobs require multiple stages of work performed by different resources.
B. Jobs require consecutive days of work and can span over weekends.
C. Jobs can take longer than the available resource ' s hours in a day.
D. Jobs need to be performed at the same site on the same day of the week.
正解:B,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill for the work assigned. How can the Dispatcher update the Service Crew to meet those requirements?
A. Update the Service Crew on the Service Appointment's Work Type.
B. Use the Crew Management tool to add Service Resources to the Crew.
C. Create a new Service Appointment with a different Crew.
D. Edit the Service Appointment and add a new Service Resource.
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
A Dispatcher is notified of a local power outage. All Service Appointments in the affected area must be rescheduled to a Different day. How should the Dispatcher update the Service Appointments?
A. Configure a new Scheduling Policy to change Service Appointments.
B. Create a Map Polygon of the affected area to select Service Appointments for rescheduling.
C. Create a report to identify Service Appointments in the area and notify Service Resources.
D. Push Reschedule notifications to Service Resources using the Salesforce Field Service mobile app.
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
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