Which types of categories can be used in the service catalog? Note: There are 3 correct answers to this question.
A. Cause category
B. Incident category
C. Warranty category
D. Process category
E. Maintenance category
正解:A,B,D
質問 2:
Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?
A. The registered product has no installed base assignment.
B. The warranty is set to active.
C. The warranty is expired.
D. The ticket is escalated.
正解:A
質問 3:
Which tool would you use to create high data volumes in SAP Service Cloud?
A. Job Manager
B. Form Templates
C. Data Workbench
D. Mass data maintenance
正解:C
質問 4:
To which objects can you directly assign a registered product? Note: There are 2 correct answers to this question.
A. Installed base
B. Maintenance plan
C. Territory
D. Appointment
正解:A,B
質問 5:
Which of the following objects can you assign to an installed base at an item level? Note: There are 3 correct answers to this question.
A. Registered product
B. Maintenance plan
C. Product
D. Warranty
E. Text
正解:A,C,E
質問 6:
Which objects can be used within ticket creation to automatically determine the registered product?
A. Product
B. Installation Point
C. Warranty
D. Installed Base
正解:A
質問 7:
Which objects can you assign to an installed base? Note: There are 2 correct answers to this question.
A. Ticket
B. Contract
C. Visit
D. Maintenance plan
正解:A,B
矢泽** -
C_C4H510_04試験自体は比較的簡単に合格できると思います。そのため試験合格だけを狙うのであればもっとPass4Test簡易版のテキストでも十分だと思います。