Universal Containers is using a private sharing model. The U.S. sales director needs full access to all records owned by the U.S. sales representatives.
How can this can be accomplished?
A. Define a role hierarchy where the U.S. sales director rolls up to the CEO.
B. Define a role hierarchy where the U.S. sales representatives roll up to the U.S. sales director.
C. Give the U.S. sales director read/write/edit/delete object permissions on the profile.
D. Place the U.S. sales director in a queue with the U.S. sales representatives.
正解:B
質問 2:
What should an administrator consider when setting up Case Feed?
A. Chatter Feed tracking must be enabled for the case object.
B. Case Feed replaces the standard case detail page by default.
C. The Use Case Feed permission is automatically active for all profiles.
D. Case Feed requires the Service Cloud User feature license.
正解:A
質問 3:
When converting a lead, how can an administrator capture custom lead data on the converted contact?
A. Use the lead conversion wizard to select the fields.
B. Map custom lead fields to custom contact fields.
C. Use the data loader to move the custom lead data.
D. Map custom lead fields to standard contact fields.
正解:B
質問 4:
Which two are capabilities of the content delivery feature of Salesforce Content? (Choose two.)
A. Password protect content deliveries that contain sensitive data.
B. Customize the URL assigned to the content delivery.
C. Encrypt certain content delivery files.
D. Associate the content delivery with a Salesforce record.
正解:A,D
質問 5:
What should be considered when configuring the lead conversation process? (Choose two.)
A. Standard lead fields are automatically converted to account, contact, and opportunity fields.
B. Roll-up summary lead fields can be mapped to custom contact fields.
C. Custom lead fields can be mapped to custom object fields.
D. Custom lead fields can be mapped to account, contact, and opportunity fields.
正解:A,D
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