664 お客様のコメント
質問 1：
Your data import has returned the message that the import has failed.
Before trying to import again, which three steps are necessary? (Choose three.)
A. Fix the problem identified in the import log file.
B. Reinstall the IPOCC Server.
C. Reinstall the postgres database.
D. Check the import log fileto identify the problem.
E. Restore the empty cc and c3k databases.
正解：C,D,E
質問 2：
You have created a new real-time screen for the agents, and assigned it to their profile.
However, when they look at it, it does not display information for all groups.
What should you check?
A. In the Profile, check the privileges.
B. In the Profile, check the authorization.
C. In the Agent tab, check the authorization.
D. In the Agent tab, check the privileges.
正解：A
質問 3：
When setting up skill-based routing, you have to create task tags for each skill, and then assign them.
To which two objects can you assign a skill? (Choose two.)
A. Privileges
B. Agents
C. Topics
D. Agent Groups
E. Profiles
正解：B,D
質問 4：
To instruct the agent to give information to certain callers, a customer wants to have the ability to display a script for their agent in the realtime screen.
Which realtime element is used to achieve this?
A. Direct Call Element
B. Value Element
C. Customer History Element
D. Internet Browser Element
正解：B
質問 5：
Which two factors determine which call will be routed via the "Last Agent" element?
(Choose two.)
A. The Last Agent available in the group
B. If the Customer in is the Agents personal contacts list
C. If the Caller know the extension number of the Agent
D. How long ago the agent spoke to the caller
E. Minimum contact time during the last conversation with the agent
正解：B,D
解説: (Pass4Test メンバーにのみ表示されます)
Your data import has returned the message that the import has failed.
Before trying to import again, which three steps are necessary? (Choose three.)
A. Fix the problem identified in the import log file.
B. Reinstall the IPOCC Server.
C. Reinstall the postgres database.
D. Check the import log fileto identify the problem.
E. Restore the empty cc and c3k databases.
正解：C,D,E
質問 2：
You have created a new real-time screen for the agents, and assigned it to their profile.
However, when they look at it, it does not display information for all groups.
What should you check?
A. In the Profile, check the privileges.
B. In the Profile, check the authorization.
C. In the Agent tab, check the authorization.
D. In the Agent tab, check the privileges.
正解：A
質問 3：
When setting up skill-based routing, you have to create task tags for each skill, and then assign them.
To which two objects can you assign a skill? (Choose two.)
A. Privileges
B. Agents
C. Topics
D. Agent Groups
E. Profiles
正解：B,D
質問 4：
To instruct the agent to give information to certain callers, a customer wants to have the ability to display a script for their agent in the realtime screen.
Which realtime element is used to achieve this?
A. Direct Call Element
B. Value Element
C. Customer History Element
D. Internet Browser Element
正解：B
質問 5：
Which two factors determine which call will be routed via the "Last Agent" element?
(Choose two.)
A. The Last Agent available in the group
B. If the Customer in is the Agents personal contacts list
C. If the Caller know the extension number of the Agent
D. How long ago the agent spoke to the caller
E. Minimum contact time during the last conversation with the agent
正解：B,D
解説: (Pass4Test メンバーにのみ表示されます)
Terakado -
Pass4Testのこの7750Xの問題集はほかのサイトに比べて、わかりやすかったですし、内容も全面的で、一発で試験に合格いたしました。Pass4Testさんお世話になりました。