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質問 1：
The customer has both BCMS and CMS at a contact center
What is the major difference that could affect call data?
A. CMS records the call at the start of the call, and BCMS records the calf at the end
B. BCMS will not collect data if the link to the CMS is down.
C. BCMS holds data longer than CMS
D. BCMS records the call at the start of the call, and CMS records the call at the end.
正解：D
質問 2：
A technician integrates the customer's network and links the CM reference between CM and CMS is greater than 24 hours.
What can be done to fix the problem?
A. Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
B. From Solaris login as root and use the date command
C. In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
D. Shutdown the CMS to the ak prompt level and adjust the BIOS time.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
What is the purpose of class of service (COS) administration of Contact Centre?
A. COS ensures that the most skilled agent receives calls first.
B. COS defines which features an agent may access.
C. COS restricts the calls a user can make and receive.
D. COS is used to restrict calls between incoming and outgoing trunk groups.
正解：B
質問 4：
Which two statements about scheduling backups with the Timetable feature are true?
(Choose two)
A. Timetable can be used to schedule a LAN backup of the customer's system.
B. Timetable can be used to schedule a LAN backup of the customer's data.
C. A Maintenance Backup Timetable is shipped with the CMS system but it is not scheduled.
D. A Timetable should be scheduled to perform a Maintenance backup when the CMS is feast b
E. A Timetable can be scheduled using CMS Supervisor or ASCII CMS.
正解：C,D
質問 5：
After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?
A. /cms/install/canfig.sog
B. /var/log/cms_nstall.log
C. /var/adm/messages
D. /tmp/install.log
E. /cms/install/logdir/adminlog
正解：E
The customer has both BCMS and CMS at a contact center
What is the major difference that could affect call data?
A. CMS records the call at the start of the call, and BCMS records the calf at the end
B. BCMS will not collect data if the link to the CMS is down.
C. BCMS holds data longer than CMS
D. BCMS records the call at the start of the call, and CMS records the call at the end.
正解：D
質問 2：
A technician integrates the customer's network and links the CM reference between CM and CMS is greater than 24 hours.
What can be done to fix the problem?
A. Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
B. From Solaris login as root and use the date command
C. In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
D. Shutdown the CMS to the ak prompt level and adjust the BIOS time.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
What is the purpose of class of service (COS) administration of Contact Centre?
A. COS ensures that the most skilled agent receives calls first.
B. COS defines which features an agent may access.
C. COS restricts the calls a user can make and receive.
D. COS is used to restrict calls between incoming and outgoing trunk groups.
正解：B
質問 4：
Which two statements about scheduling backups with the Timetable feature are true?
(Choose two)
A. Timetable can be used to schedule a LAN backup of the customer's system.
B. Timetable can be used to schedule a LAN backup of the customer's data.
C. A Maintenance Backup Timetable is shipped with the CMS system but it is not scheduled.
D. A Timetable should be scheduled to perform a Maintenance backup when the CMS is feast b
E. A Timetable can be scheduled using CMS Supervisor or ASCII CMS.
正解：C,D
質問 5：
After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?
A. /cms/install/canfig.sog
B. /var/log/cms_nstall.log
C. /var/adm/messages
D. /tmp/install.log
E. /cms/install/logdir/adminlog
正解：E
小塚** -
一回で合格しました。この本で理解していれば、迷わず回答できる問題が９割でした。この6201.1一つで充分だと思います。