A customer has installed Contact Center Manager Administration (CCMA) to manage Contact Center
Manager Server (CCMS) , The servers can communicate with other servers and PCs using either
multicast or unicast data
How is real-time data sent from the Avaya Aura(TM) Contact Center servers to the desktop PCs?
A. CCMS sends either multicast or unicast data to CCMS, which then sends either multicast or unicast
data to desktop PCs
B. CCMS sends only multicast data to CCMA, which then sends only unicast data to desktop PCs
C. CCMS sends only multicast data to CCMA, which then sends only multicast data to desktop PCs
D. CCMS sends only multicast data to CCMA, which then sends either multicast or unicast data to
desktop PCs
正解:D
質問 2:
You are installing a new SIP-based Contact Center Manager Server (CCMS)
Which statement about setting up and configuring the hardware connections for the CCMS is true?
A. A direct connection to the Contact Center Server subnet through a dedicated NIC is not required
B. A direct connection to both the ELAN subnet and the Contact Center Server subnet through a
dedicated NIC is not required
C. A direct connection to the ELAN subnet through a dedicated second NIC is required
D. A direct connection to the ELAN subnet through a dedicated second network interface card (NIC) is not
required
正解:D
質問 3:
You are configuring the Contact Center Manager Server (CCMS) operating system as part of the
pre-installation tasks
What is a valid name for the server computer name?
A. Toronto2
B. Toronto2_
C. 2Toronto
D. Toronto 2
正解:A
質問 4:
You are preparing a Windows 2008 Server for Contact Center Manager Server (CCMS) and Server
Utility installation
Which operation on the server can the Server Utility perform ?
A. Perform event preferences
B. Perform database restores
C. Administer Contact Center Agent login credentials
D. Modify Real-Time Display interface parameters
正解:A
質問 5:
When deploying Avaya Aura(TM) Contact Center servers. Which third-party software applications are
supported?
A. Specified anti-Virus software and(off-line) back-up utilities
B. Specified anti-Virus software, (off-line) back-up utilities, and Customer Relationship Management
(CRM) services
C. Specified anti-virus software, (off-line) back-up utilities, and Avaya Aura(TM) Agent Desktop
D. Specified anti-virus software and Avaya Aura(TM) Agent Desktop
正解:A
質問 6:
A customer has an Avaya Communications Server 1000 (CS 1000) and wants to implement SIP
Based Avaya Aura(TM) Contact Center What is the minimum release of the CS1000 software that is
supported with the SIP Based Contact Center?
A. 55
B. 40
C. 50
D. 60
正解:C
質問 7:
You are installing Contact Center manager Administration (CCMA) on a standalone server
How should the IP multicast address be set on the CCMA server that
A. The CCMA server IP multicast receiving address must be the same as the IP multicast receiving
address on the CCMS, but different from the IP multicast sending address in CCMA
B. The CCMA server IP multicast receiving address must be the same as the CCMA server IP multicast
sending address, but different from the IP multicast sending address in CCMS
C. The CCMA server IP multicast sending address must be the same as the IP multicast sending address
on the Contact Center Manager Server (CCMS) but different from the IP multicast receiving address in
CCMA
D. The CCMA server IP multicast receiving address must be the same as the IP multicast sending
address on the CCMS, but different from the IP multicast sending address in CCMA
正解:D
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