A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?
A. Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered
B. Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered
C. Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered
D. Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered
正解:C
質問 2:
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
A. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
B. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
C. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
D. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
正解:C
質問 3:
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
A. Product Model use hierarchical modeling which is natively supports EPC
B. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
C. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
D. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
E. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
正解:A,C,E
質問 4:
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
A. Implement a milestone orchestration item to execute request on the fulfillment system for activation
B. Implement a callout orchestration item to execute a request on the fulfillment system for activation
C. Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
D. Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details
正解:B
質問 5:
United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?
A. Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
B. Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
C. Introduce customer data management system as a part of digital transformation to keep customer data up to date
D. Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
正解:D
質問 6:
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
A. Which of the provided products are still actively sold?
B. Which of the products are inactive?
C. Are there customer specific offerings?
D. Can we rationalize products to a smaller number?
正解:C
質問 7:
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
A. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
B. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
C. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
D. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
正解:A
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