The primary purpose of a training needs assessment is to identify the:
A. Specific problems within an organization
B. Targeted audience within an organization
C. Anticipated duration of a program
D. Materials to be used in a program
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
When going through a union-organizing drive, the most important actions for a manager to take are to:
(Select TWO options.)
A. Support employees through organization-sponsored events
B. Communicate leadership's willingness to listen to concerns
C. Conduct all-hands meetings and focus groups for input
D. Maintain consistent policy interpretation
E. Educate employees about current benefit offerings
正解:B,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
To effect a change in organizational culture, HR must define the desired culture, prepare and implement action plans, and
A. Create a promotional campaign
B. Eliminate undesirable behaviors
C. Measure results
D. Model the desired outcome
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
The type of market characterized by identifying and designing products or services for a small profitable marketplace segment is:
A. Demographic
B. Niche
C. Independent
D. Differentiated
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
To analyze the financial impact of HR's business contribution, the best indicator of success is a:
A. balanced scorecard
B. cost-benefit analysis
C. delivery on key performance indicators (KPIs)
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
Which of the following is the best way to avoid an active shooter incident?
A. Increase the number of security personnel
B. Conduct a multiple-perspective threat assessment
C. Complete pre-employment background checks
D. Review the workplace violence policy with employees annually
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
As part of implementing a continuous improvement program, which measures should be established to determine the program's effectiveness?
A. HR metrics
B. Business drivers
C. Customer scores
D. Key performance indicators
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 8:
An example of action learning as an organizational development tool would be:
A. Small teams addressing real workplace problems
B. Participating in self-awareness exercises
C. Evaluating a standardized operation or process
D. Ongoing group sensitivity training
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
Matsumoto -
読み続けているうちに要点が頭に入っているので苦手なSPHR過去問を解けるようになっていることが嬉しいです。今後もお世話になります!