During the HR director's initial meeting with the COO, which of the following questions would be most effective in helping the director determine possible root causes for the initial shortcomings of the focus teams?
A. What type of timeline was provided to the division leaders for this project?
B. How many focus teams were created?
C. Where would you like the focus groups to be in six months?
D. How of ten and for how long do the focus teams meet?
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
What happens if an employee on leave submits a medical certification and human resources questions the validity of diagnosis and the prof essional's credentials?
A. HR may require a second opinion from another healthcare provider.
B. HR must make the best determination of its validity based on the information provided to maintain the employee,s privacy.
C. HR may not contact the medical prof essional but should contact the employee for more information on the health condition.
D. Human resources (HR) should contact the medical prof essional for more information about the employee,s medical condition.
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
The company decided to change the current employee pay structures to a competitive sales incentives-based pay structure. What would be the best way for the HR manager to communicate the new pay structure to all employees?
A. Send a detailed letter to each associate that explains the changes, including the rationalebehind them. Make sure that the associates have ample time to review the letter.
B. Conduct face-to-face meetings with associates in each store to address their questions andconcerns in person.
C. Because the individual store managers know their associates best, put them in charge ofcommunicating the changes to their employees.
D. Conduct a conference call with store managers to prepare them to answer employeequestions and concerns. Then, send a concise, but comprehensive email to all associates.
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
What was the court ruling in Lechmere, Inc. v. NLBR?
A. A company does not have to allow union representatives to campaign on company property if they are not employed by the company.
B. Employees have the right to bring a third person into the room if they are being questionedas part of an investigation.
C. If an employee misses time worked due to union-related activities, the company cannothold it against him in his attendance record.
D. A company is allowed to continue business operations during a strike by hiring newemployees or temporary workers.
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Critics of utilizing key performance indicators (KPIs) to measure goal attainment say that instead of fostering collaboration, they of ten times promote
A. unachievable standards.
B. micromanagement.
C. slow progress.
D. competition.
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
A new marketing manager is assigned a mentor by the human resources (HR) department. The mentor is a senior business partner of the company with many years of experience. They are meeting once a month, and the mentor prepares for the meetings by setting learning objectives and creating training material for the mentee. Why might this mentorship NOT be successful?
A. Communication should be a two-way street and objectives set together.
B. Meetings should take place weekly.
C. The mentor should not be assigned by HR. but selected by the mentee.
D. The mentor should be a peer and not a senior colleague.
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
Hatano -
試験を受けないまでも、SHRM-SCP情報システムに関連した仕事をする前に一通り目を通しておくといろいろ参考になると思います。