A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems.
The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?
A. Monitoring and event management
B. Service continuity management
C. Software development and management
D. Infrastructure and platform management
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
An online retail provider wants to detect service degradation before customers begin complaining. The organization wants automated alerts based on response time, transaction failure rates, and unusual traffic patterns.
Which practice would MOST directly support this need?
A. Monitoring and event management
B. Supplier management
C. Service continuity management
D. Relationship management
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
An organization ' s efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the ' availability management ' practice can support both of these aims?
A. Using chaos engineering techniques
B. Measuring the frequency of component failures
C. Using site reliability engineering techniques
D. Automating the handling of detected events
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Which is often a feature of a service value system for a digitally enabled organization?
A. Separate value streams for each product and service
B. Limited interaction between service providers and service consumers
C. Temporary project teams for product or service development
D. Detailed processes, procedures, and work instructions
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
A development and operations team experienced a major service outage during a release. After recovery, senior leaders want to understand what happened and prevent recurrence, but they also want to avoid a blame culture that discourages openness.
Which approach is BEST?
A. Escalate the issue directly to supplier management
B. Conduct a blameless post-mortem focused on learning
C. Limit the review to technical logs only
D. Suspend the staff involved until the investigation is complete
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
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Konno -
ITIL-4-Specialist-High-velocity-ITソフトバージョンをダウンロードできるのも非常にありがたいです。これだけ内容が充実しているのにこの安さは正直驚きです。