最新なSalesforce CRT-211問題集（223題）、真実試験の問題を全部にカバー！

質問 1：
Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?
A. Configure Split Lit Views.
B. Implement Service Console.
C. Create a screen flow to pull all related opportunities onto one page.
D. Enable Subtab Record Browsing in the Setup menu.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 2：
The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules.
What should the administrator recommend to solve this?
A. Use a picklist field.
B. Add a lookup field to Account.
C. Create a cross-object formula.
D. Make a Rollup Summary.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 3：
An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.
Once the junction object is created, what are the next two steps the administrator should take?
Choose 2 answers
A. Create a master-detail relationship field on the Account object to the junction object.
B. Make a master-detail relationship field on the junction object to the Region object.
C. Configure a master-detail relationship field on the junction object to the Account object.
D. Build a master-detail relationship field on the Region object to the junction object.
正解：B,C
解説: (Pass4Test メンバーにのみ表示されます)

質問 4：
The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?
A. Use entitlement management.
B. Build a new custom object.
C. Turn on Service Cloud.
D. Add a service contract to the record.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 5：
The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.
What report type would this be?
A. Joined Report
B. Summary Report
C. Matrix Report
D. Bucket Report
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 6：
Cloud Kicks has organization-wide snaring defaults on the opportunity set to prvete. However, members of the finance team need to see closed won opportunities. The Drama team members all have roles under the finance director, while the sales team members have roles under the sales marager.
Which two options should the administrator use to meet these criteria?
Choose 2 answers
A. Share with roles and subordinates of the finance director role.
B. Create a criteria-based sharing rule where the won field = true.
C. Select all opportunities owned by the sales manager role.
D. Make an owner-based sharing rule where the won field - true.
正解：A,B
解説: (Pass4Test メンバーにのみ表示されます)

質問 7：
Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.
Which two options will CK need to use to manage its customers' accounts?
Choose 2 answers
A. Person Accounts
B. Campaign Members
C. Leads
D. Contacts to Multiple Accounts
正解：A,D
解説: (Pass4Test メンバーにのみ表示されます)

質問 8：
The administrator at Universal Containers recently rolled out Email-to-Case functionality. Even though a new record type was created and specified in the Email-to-Case settings, all incoming cases are receiving a different record type.
What is likely causing the record type discrepancy?
A. The Automated Case User needs permissions to the new record type.
B. The new Case Owner needs permissions to the new record type.
C. A Case assignment rule is preventing the record type from being updated.
D. A validation rule is preventing the record type from being updated.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 9：
AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.
What should the administrator do to configure the account page layout?
A. Display both the contacts and the related contacts related lists.
B. Display the related accounts related list on the page layout.
C. Display the contacts related list and add the related field.
D. Display the related contacts related list and add the direct field.
正解：D
解説: (Pass4Test メンバーにのみ表示されます)