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質問 1：
From where can you change the log-level for Avaya Oceana snap-in components?
A. Avaya Control Manager
B. System Manager
C. Omni channel Data store
D. Breeze Node CLI
正解：C
質問 2：
When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?
A. Each cluster
B. UAC cluster
C. OCP cluster
D. Common Component cluster
正解：D
質問 3：
To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omni channel Windows Multimedia Server?
A. \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseRestore.exe
B. \Avaya\Oceana\Oceana\Backup And Restore\Restore.exe
C. \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelRestore.exe
D. \Avaya\Oceana\Oceana\Backup And Restore\BackupAndRestore.exe
正解：A
質問 4：
Which statement describes the function of the Context Store Snap-in?
A. It is an enterprise workflow model to orchestrate the omni-channel interaction flow.
B. It is an engine for tracking and maintaining the end-to-end context of customer Interactions,
C. It is an agent selection component based on attribute matching across all channels.
D. It is a normalized model for all resources and interactions that provides states for resources and interactions.
正解：C
質問 5：
Consider the log message:
Which component and log file contains log messages of this kind?
A. CustomerControllerService PU Logs file
B. MessagingSetvice Service Log file
C. ORCRestService PU Log file
D. SMSVendotSnapin Service Log file
正解：C
質問 6：
Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?
A. It can be set to a Routing VDN number.
B. It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.
C. It can be set to a RONA VDN number.
D. It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
正解：B
質問 7：
Which two log files are used to troubleshoot CSC-AES connection problems? (Choose two.)
A. /var/log/Avaya/services/CustomerControllerService
B. /var/log/Avaya/dcm/pu/AgentControllerService
C. /var/log/Avaya/dcm/pu/CallServerConnector
D. /var/log/Avaya/services/CallServerConnector
正解：A,D
From where can you change the log-level for Avaya Oceana snap-in components?
A. Avaya Control Manager
B. System Manager
C. Omni channel Data store
D. Breeze Node CLI
正解：C
質問 2：
When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?
A. Each cluster
B. UAC cluster
C. OCP cluster
D. Common Component cluster
正解：D
質問 3：
To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omni channel Windows Multimedia Server?
A. \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseRestore.exe
B. \Avaya\Oceana\Oceana\Backup And Restore\Restore.exe
C. \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelRestore.exe
D. \Avaya\Oceana\Oceana\Backup And Restore\BackupAndRestore.exe
正解：A
質問 4：
Which statement describes the function of the Context Store Snap-in?
A. It is an enterprise workflow model to orchestrate the omni-channel interaction flow.
B. It is an engine for tracking and maintaining the end-to-end context of customer Interactions,
C. It is an agent selection component based on attribute matching across all channels.
D. It is a normalized model for all resources and interactions that provides states for resources and interactions.
正解：C
質問 5：
Consider the log message:
Which component and log file contains log messages of this kind?
A. CustomerControllerService PU Logs file
B. MessagingSetvice Service Log file
C. ORCRestService PU Log file
D. SMSVendotSnapin Service Log file
正解：C
質問 6：
Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?
A. It can be set to a Routing VDN number.
B. It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.
C. It can be set to a RONA VDN number.
D. It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
正解：B
質問 7：
Which two log files are used to troubleshoot CSC-AES connection problems? (Choose two.)
A. /var/log/Avaya/services/CustomerControllerService
B. /var/log/Avaya/dcm/pu/AgentControllerService
C. /var/log/Avaya/dcm/pu/CallServerConnector
D. /var/log/Avaya/services/CallServerConnector
正解：A,D
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