A customer with Avaya Aura Contact Center (AACC) in a SIP environment has added an Avaya Media Aura Server (AAMS) to the Contact Center Management Administration (CCMA).
What is the next step in the configuration of the AAMS?
A. Skillsets must be associated to the AAMS.
B. The AAMS must be rebooted.
C. Services such as Announcements and Dialog must be associated to the AAMS.
D. The AAMS must be referenced in Global Settings.
正解:C
質問 2:
A customer with Avaya Aura Contact Center must create a Contact Center Management supervisor who also has administrative user capabilities.
Where is this accomplished?
A. In Contact Center Management, create a new supervisor, and under Contact Center Manager Administration (CCMA) Login Account Details assign User Name and Password.
B. In Contact Center Management, create a new supervisor, and assign Administrator Voice URI.
C. Create a new user In Access and Partition Management, and assign a password.
D. Create a new user in Access and Partition Management, assign User Type Administrator, and assign a password.
正解:D
質問 3:
A customer with an Avaya Aura Contact Center (AACC) would like to implement emergency routing in a flow application using the Locked Variable and Locked Assignment commands.
Which block is used to implement emergencies using locked variables and locked assignment commands?
A. Treatment Block
B. Logic Block
C. Queue Block
D. Anchor Block
正解:C
質問 4:
A supervisor with read/update/create/delete skillsets capability is trying to delete a skillset from the skillset page under the Configuration component.
The error message indicates that the skillset is in use and must be removed from anything referencing it, before it can be deleted from Contact Center Manager Server (CCMS).
Which two places should the supervisor look for these references? (Choose two.)
A. Historical Statistics > Parameters
B. Orchestration Designer > Scripts and Flows
C. Real Time Statistics > Skillset Statistics
D. Contact Center Management > Agent Definition
正解:D
質問 5:
A customer with Avaya Aura Contact Center (AACC) launches Orchestration Designer (OD) and the OD displays four views.
Which view provides a snapshot of the latest and most up-to-date data from the AACC?
A. the Contact Center Manager Administration View
B. the Synchronization View
C. the Contact Center View
D. the Local View
正解:C
質問 6:
An administrator creating a flow application realizes that a skillset required for the application has not been created.
Which statement about adding the skillset is true?
A. It can be added through the Application Variable folder in the Orchestration Designer tool.
B. It can be added through the Application Manager Data folder In the Orchestration Designer tool.
C. It can be added through the Applications folder in the Orchestration Designer tool.
D. The only way to add a skillset is through the Configuration Component.
正解:C
質問 7:
A customer with Avaya Aura Contact Center (AACC) is attempting to add a new activity code to the system, but receives a system error stating that the maximum number of activity codes allowed has been exceeded.
To determine the maximum number of allowed activity codes, under which option within the Configuration component would the customer look?
A. Real Time Statistics
B. Global Settings
C. Historical Statistics
D. Threshold Classes
正解:C
由良** -
いちばんやさしい3312で学習してからがちょうどくらいだと思います。安くて読みやすそうという理由だけで購入。Pass4Testのアプリバージョンに助けられました。