最新なAvaya 7492X問題集（84題）、真実試験の問題を全部にカバー！

質問 1：
You are having problems with Avaya Aura Call Center Elite Multichannel and you are considering a work around.
In which phase of the 8 disciplines of troubleshooting do you try to see if you can work around the problem until a more permanent solution is found?
A. D5 - choose corrective actions
B. D3 - develop interim containment actions
C. D1 - establish a team
D. D4 - define escape points
E. D2 - describe the problem
正解：B

質問 2：
A customer has Avaya Communications systems located in Detroit, Chicago and Denver. All three systems are connected via ISDN Tie dunks. The customer is implementing multi site Best Services Routing (BSR) to intelligently compare resources and find the best call center to service their calls. Status polls from the Denver location to Detroit consistently fail.
What are two reasons that could be the root cause for this failure? (Choose two.)
A. There is no Best Service Routing application for the active Vector Directory Number (VDN).
B. The trunks that tie Denver to Detroit are not Distributed Communication Systems (DCS+) or QSIG.
C. The Expected Wait Time for the skill in Detroit is being suppressed.
D. The agents in Detroit are all in auxiliary work mode.
正解：A,C

質問 3：
What wouldtrigger a vector event error?
A. Misdirected calls
B. When vector processing reaches the- maximum 100 steps allowed
C. Call Denial
D. When vector processing reaches the maximum 1000 steps allowed
正解：D

質問 4：
A Call Center Elite installation handles approximately 50 calls per hour using 30 agents. You want to expand the Elite installation to double the capacity of calls with 20 agents in another city.
Which type of installation should you use when installing a remote Call Center Elite instance?
A. It does not matter which installation method you choose
B. Use manual installation of all components
C. Use manual installation of a few components
D. Use quick installation of all components
正解：C

質問 5：
When viewing TTrace Process Output, which two statements are true about the output windows? (Choose two.)
A. the window shows the last 1000 lines of the log file
B. the title bar of the output window shows the process name, the host name, and the process ID
C. the system displays outputs at the top of the display
D. the system displays outputs with the newest at the bottom of the display
E. the title bar of the output window shows the date and time
正解：B,D

質問 6：
What mustbe administered In the route pattern for a multi-site Best Service(Services Routing (HSR) application?
A. The trunk group must be H.323.
B. Set TSC to y and set CA-TSC to "as needed".
C. The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank.
D. The FRL settings do not apply to HSR.
正解：C

質問 7：
Installing WebLM requires that steps should be performed in a particular order.
Which order should you use to install and configure WebLM on your Call Center Elite Multichannel Server?
A. Install WebLM, install Tomcat, set JAVA_HOME and PATH environment variables
B. Install Java, set JAVA_HOME environment variable, install Tomcat, and set the PATH environment variable
C. It does not matter what order you install the applications in, as long as WebLM is at the end
D. Install Tomcat, install Java, install WebLM, and then configure the PATH, JAVA_HOME environment variables
正解：A

質問 8：
Whatare two call vectoring command failures for"adjunct routing"? (Choose two.)
A. The VDN's COS-group does not have Console Permission set to y.
B. The CTI link can be any Identifier.
C. The specified agent Is not logged into the specified split tor a direct agent call.
D. The VDN's COR does not permit routing to the adjuncts applied destination.
正解：B,C

質問 9：
In which document can the events tablebe found?
A. Administrator Guide tor AvayaCommunication Manager
B. Feature Description and Implementation for Avaya Communication Manager
C. Programming Call Vectoring Features in Avaya Aura Call Center Elite
D. Troubleshooting Avaya Aura Call Center Elite
正解：D