What is the function of the Data Synchronization process?
A. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.
B. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.
C. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.
D. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.
正解:B
質問 2:
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?
A. The IP Office Short Code is not configured under the IP Office Server node.
B. The control directory number is not acquired.
C. No agents are logged into any ACCS skillsets.
D. The master script is not activated.
正解:C
質問 3:
A call variable is useful because of which two characteristics? (Choose two.)
A. They can be changed from call variable to global variable during a call session.
B. Only call variables of type Integer can be used as wild variables.
C. Their values can be changed during a call session to serve as a collector for caller entered information.
D. They can be assigned a range of values when they are created in the variable editor.
正解:C,D
質問 4:
Which two statements about Campus Business Continuity are true? (Choose two.)
A. The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.
B. To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.
C. The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.
D. The active and standby servers must be in the same location and network subnet using static IP addresses.
正解:A
質問 5:
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?
A. Hardware Appliance Deployment
B. DVD Deployment
C. PVI Deployment
D. Software Appliance Deployment
正解:B
質問 6:
When creating custom announcements for application flows and scripts, in which format should they be created?
A. MP4 files
B. MP3 files
C. VBK files
D. WAV files
正解:B
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