最新なAvaya 7491X問題集（65題）、真実試験の問題を全部にカバー！

質問 1：
When viewing TTrace Process Output, which two statements are true about the output windows? (Choose two.)
A. the window shows the last 1000 lines of the log file
B. the title bar of the output window shows the process name, the host name, and the process ID
C. the system displays outputs at the top of the display
D. the system displays outputs with the newest at the bottom of the display
E. the title bar of the output window shows the date and time
正解：B,D

質問 2：
With consideration to the Avaya Global Support Services troubleshooting methodology, which step is most important when developing a hypothesis for troubleshooting software?
A. Determining the triggers
B. Implementing corrective actions
C. Choosing corrective actions
D. Recognizing the problem
正解：A

質問 3：
If your software is not working, what is the best practice to determine how to fix the concern?
A. The ability to get the software running immediately will solve all business needs
B. Use the nine disciplines associated with troubleshooting to identify and describe the problem
C. Do a root cause analysis and gather information to solve the problem to prevent future issues
D. Monitor logs and alerts for information for a few months to determine the problem
正解：D

質問 4：
Best Services Routing (BSR) determines the best resource to service a call by examining which three variables? (Choose three.)
A. Selection strategy for the active VDN
B. Availability of the agents
C. Oldest call waiting
D. Estimated Wait Time (EWT)
E. Agent Average Speed of Answer
正解：C,D,E

質問 5：
When a customer generates a TTrace log file there are specified components in each line item of the log file.
Which data do these components include?
A. The log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the user on the system
B. The log file includes the date, the time, the name of the processes, the system where the process is running, and the process ID
C. The log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the agent handling contacts
D. The log file includes the name of the processes, the system where the process is running, and the process ID
正解：D

質問 6：
In TTrace Console, a customer wants to change the Call Center Elite Multichannel server they are monitoring.
In which menu in the TTrace Console does the customer need to change this setting?
A. View
B. File
C. Help
D. Extra
E. Window
正解：A