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質問 1：
A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)
A. Replace hardware outside warranty.
B. Upgrade or downgrade the IP Office core software to fix the issue.
C. Test and document the results of the implemented solution.
D. Duplicate the issue and obtain traces.
E. Research possible causes and implement a solution
正解：C,D,E
質問 2：
A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?
A. IP Office Resiliency License
B. VoiceMail Pro with a backup server
C. IP500v2 with redundant processor
D. IP Phones with backup call server
正解：D
質問 3：
Which license will enable VoiceMail Pro database interactions?
A. Advanced Edition
B. Preferred Edition
C. Basic Edition
D. Essential Edition
正解：A
質問 4：
The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?
A. The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
B. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C. The telephone display message cannot be changed.
The prompt cannot be changed.
D. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
正解：A
質問 5：
Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?
A. IP Office Voice Portal
B. IP Office Softconsole
C. IP office Video Softphone
D. IP Office Phone Manager Pro
正解：C
質問 6：
A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?
A. CCR
B. ContactStore
C. One-X Portal
D. IIS
E. Voicemail Pro
正解：A
質問 7：
When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading? (Choose four.)
A. if hardware is compatible with the new version of IP Office
B. if older IP Office applications are to be supported
C. if all licenses will need to be renewed
D. if telephones need to be upgraded thereby increasing downtime
E. if telephones and system features have changed between loads
正解：A,B,D,E
A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)
A. Replace hardware outside warranty.
B. Upgrade or downgrade the IP Office core software to fix the issue.
C. Test and document the results of the implemented solution.
D. Duplicate the issue and obtain traces.
E. Research possible causes and implement a solution
正解：C,D,E
質問 2：
A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?
A. IP Office Resiliency License
B. VoiceMail Pro with a backup server
C. IP500v2 with redundant processor
D. IP Phones with backup call server
正解：D
質問 3：
Which license will enable VoiceMail Pro database interactions?
A. Advanced Edition
B. Preferred Edition
C. Basic Edition
D. Essential Edition
正解：A
質問 4：
The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?
A. The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
B. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C. The telephone display message cannot be changed.
The prompt cannot be changed.
D. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
正解：A
質問 5：
Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?
A. IP Office Voice Portal
B. IP Office Softconsole
C. IP office Video Softphone
D. IP Office Phone Manager Pro
正解：C
質問 6：
A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?
A. CCR
B. ContactStore
C. One-X Portal
D. IIS
E. Voicemail Pro
正解：A
質問 7：
When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading? (Choose four.)
A. if hardware is compatible with the new version of IP Office
B. if older IP Office applications are to be supported
C. if all licenses will need to be renewed
D. if telephones need to be upgraded thereby increasing downtime
E. if telephones and system features have changed between loads
正解：A,B,D,E
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