最新なAvaya 7391X問題集（80題）、真実試験の問題を全部にカバー！

質問 1：
A customer would like to integrate web chat into their call center.
What needs to be configured in the Communication Manager to enable the Web Chat feature?
A. Agent IDs, and Vectors for routing
B. Hunt groups, VDNs, Agent IDs, and Text messages
C. Hunt groups, VDNs, and Vectors for routing
D. Office hours, Hunt groups and Skillsets
正解：B

質問 2：
Avaya Aura Call Center Elite Multichannel suite is comprised of the Multichannel Server, the Interaction Data Service server (IDS), and the Database server.
For which service does the IDS provide support?
A. Multimedia work items delivery
B. Real-time data delivery to the desktop
C. Call Control
D. Management of the application
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 3：
A customer wants to change the properties of an application.
Which server would the customer use to communicate with the Central repository for all the applications?
A. the Configuration Server
B. the Call Routing Server
C. the Media Server
D. the XML Server
正解：D

質問 4：
A call center supervisor in an Avaya Aura Call Center Elite Multichannel system wants to view the agent state and queue state of the call center.
From where can the supervisor view these pieces of data?
A. The Supervisor application on the Multichannel Agent Desktop
B. The Wallboard application on the Multichannel server
C. The Wallboard on the Communication server
D. The Supervisor application on the Multichannel server
E. The Wallboard plug-in on the Multichannel Agent Desktop
正解：D

質問 5：
The Media Director communicates with multiple components in its role as the queuing engine of the Call Center Elite Multichannel suite.
To receive multimedia work items, with which server does it communicate?
A. Media Store
B. Avaya Aura Call Center Elite Multichannel Control Panel
C. XML Server
D. Avaya Aura Call Center Elite Multichannel Desktop
正解：D
解説: (Pass4Test メンバーにのみ表示されます)

質問 6：
Which statement about concurrent agent user licenses is true?
A. Only the specified number of licensed units can gain access to and the register the agent with communication manager at any given time
B. Number of agents that can be registered in more than one Communication Manager simultaneously
C. Only the specified number of licensed units can gain access to more than one skill at a time
D. Number of agents that can be added to the system
正解：A

質問 7：
To gather status and health information about the Avaya Aura Call Center Elite Multichannel server applications, which application runs in a Microsoft server environment?
A. Application Management director
B. XML Server
C. Interaction Data Service
D. Call Routing Server
正解：A
解説: (Pass4Test メンバーにのみ表示されます)