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質問 1：
The CEO of a service company wants context rich information that Is Important for better customer experience.
Which development platform allows customers to add new capabilities to their solution?
A. Avaya Experience Portal Platform
B. Avaya Breeze™
C. Avaya Performance Applications Platform
D. Avaya Applications Platform
正解：A
質問 2：
A design specialist has scheduled his first discovery conversation with a customer.
Which three factors would the specialist be able to address with the customer? (Choose three.)
A. Anxiety
B. Fear
C. Uncertainty
D. Doubt
E. Worry
正解：B,D,E
質問 3：
An Avaya representative knows the sales cycle, and uses It regularly to get a good understanding problems and quantify the costs.
Which statement describes the Qualification step?
A. It proposes, communicates, and agrees upon the detailed solution.
B. It documents the details, and quantifies the cost.
C. It Is a discussion driver to help draw out and Identify the problem(s) to be solved.
D. It is the final Invoice that serves as the formal contract acknowledgement.
正解：D
質問 4：
Licenses are needed to allow service for a SIP enabled Contact Center. In which two locations can the license information located? (Choose two.)
A. Standby License Manager
B. Remote WebLM server
C. Local WebLM license file
D. Remote license file
正解：A,C
質問 5：
When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?
A. Microsoft Internet Explorer 11.0 32 bit
B. Google Chrome 74.0 64 bit
C. Firefox 66.0 32 bit
D. Microsoft Edge 64 bit
正解：A
The CEO of a service company wants context rich information that Is Important for better customer experience.
Which development platform allows customers to add new capabilities to their solution?
A. Avaya Experience Portal Platform
B. Avaya Breeze™
C. Avaya Performance Applications Platform
D. Avaya Applications Platform
正解：A
質問 2：
A design specialist has scheduled his first discovery conversation with a customer.
Which three factors would the specialist be able to address with the customer? (Choose three.)
A. Anxiety
B. Fear
C. Uncertainty
D. Doubt
E. Worry
正解：B,D,E
質問 3：
An Avaya representative knows the sales cycle, and uses It regularly to get a good understanding problems and quantify the costs.
Which statement describes the Qualification step?
A. It proposes, communicates, and agrees upon the detailed solution.
B. It documents the details, and quantifies the cost.
C. It Is a discussion driver to help draw out and Identify the problem(s) to be solved.
D. It is the final Invoice that serves as the formal contract acknowledgement.
正解：D
質問 4：
Licenses are needed to allow service for a SIP enabled Contact Center. In which two locations can the license information located? (Choose two.)
A. Standby License Manager
B. Remote WebLM server
C. Local WebLM license file
D. Remote license file
正解：A,C
質問 5：
When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?
A. Microsoft Internet Explorer 11.0 32 bit
B. Google Chrome 74.0 64 bit
C. Firefox 66.0 32 bit
D. Microsoft Edge 64 bit
正解：A
Arisawa -
この期間、多くの質問を速く対応してありがとうございました。
今日試験に無事に合格しました。
御社の問題集が役立ちましたから、感謝の意を表したいと思います。