970 お客様のコメント
質問 1：
A sales representative is preparing for a customer presentation with market trends for Avaya Aura® Contact Center administration tools and applications.
Which two market trends should be Included? (Choose two.)
A. Engaging customers on their terms
D B) Customers initiating calls into the Contact Center by telephone only
B. Contact Center data gathered from generic reports only
C. Evolution of the Contact Center agent
正解：A,B
質問 2：
Refer to the exhibit.
A Contact Center administrator uses different tools and applications In the Contact Center environment.
Which application is shown In the exhibit?
A. Avaya Contact Center Orchestration Designer
B. Agent Map
C. Avaya Agent Desktop
D. Avaya one-X® Agent Desktop
正解：A
質問 3：
Refer to the exhibit.
AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?
A. Agent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C
B. Agent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C
C. Agent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C
D. Agent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C
正解：B
質問 4：
Refer to the exhibit.
AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?
A. It Is anchored in the Session Manager.
B. It Is anchored In the G450.
C. It Is anchored In the Media Processing Platform.
D. It Is anchored In the Media Server.
正解：A
質問 5：
An Avaya representative knows the sales cycle, and uses It regularly to get a good understanding problems and quantify the costs.
Which statement describes the Qualification step?
A. It proposes, communicates, and agrees upon the detailed solution.
B. It documents the details, and quantifies the cost.
C. It Is a discussion driver to help draw out and Identify the problem(s) to be solved.
D. It is the final Invoice that serves as the formal contract acknowledgement.
正解：D
A sales representative is preparing for a customer presentation with market trends for Avaya Aura® Contact Center administration tools and applications.
Which two market trends should be Included? (Choose two.)
A. Engaging customers on their terms
D B) Customers initiating calls into the Contact Center by telephone only
B. Contact Center data gathered from generic reports only
C. Evolution of the Contact Center agent
正解：A,B
質問 2：
Refer to the exhibit.
A Contact Center administrator uses different tools and applications In the Contact Center environment.
Which application is shown In the exhibit?
A. Avaya Contact Center Orchestration Designer
B. Agent Map
C. Avaya Agent Desktop
D. Avaya one-X® Agent Desktop
正解：A
質問 3：
Refer to the exhibit.
AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?
A. Agent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C
B. Agent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C
C. Agent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C
D. Agent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C
正解：B
質問 4：
Refer to the exhibit.
AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?
A. It Is anchored in the Session Manager.
B. It Is anchored In the G450.
C. It Is anchored In the Media Processing Platform.
D. It Is anchored In the Media Server.
正解：A
質問 5：
An Avaya representative knows the sales cycle, and uses It regularly to get a good understanding problems and quantify the costs.
Which statement describes the Qualification step?
A. It proposes, communicates, and agrees upon the detailed solution.
B. It documents the details, and quantifies the cost.
C. It Is a discussion driver to help draw out and Identify the problem(s) to be solved.
D. It is the final Invoice that serves as the formal contract acknowledgement.
正解：D
吉冈** -
二回目33810X試験参考書を買いました。そして、33810X試験に合格しました。確実に使い安い資料ですね。