MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?
A. Enable a business value in the prioritization formula.
B. Create a prioritization decision strategy at the Group-level.
C. Ensure that the propensity is enabled in Arbitration tab.
D. Create an adaptive model rule at the Issue-level.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.
What do you configure in Next-Best-Action Designer to implement this requirement?
A. A prioritization formula
B. Applicability rules
C. An audience
D. A customer segment
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
To access a property from an unconnected component, you use the
A. component-dot-property construct
B. customer-dot-property construct
C. dot-property value directly
D. property value
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

As a decisioning architect, how do you implement the business requirement?
A. Add a decision table to a decision strategy and pass the credit score as the parameter.
B. Add a decision table to a decision strategy and reference it in the scorecard component.
C. Add three contact policies that correspond to the three risk segments.
D. Add the risk segmentation rules in the Results tab of the scorecard rule.
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal. The bank added engagement policy conditions to show the offers based on the bank's requirements.
In the Answer Area, select the correct engagement policy for each condition.

正解:

質問 6:
U+ Bank implemented a customer journey for its customers. The journey consists of five stages. The bank observes that as customers progress through the journey, one customer entered the third stage of the journey, and then received an offer that is not included in any journey.
Which statement explains the cause of this behavior?
A. The bank implemented upweighting for the third stage.
B. The customer can be involved in only one active journey at a given moment.
C. The customer always receives the most relevant action, even if an action is not a part of any journey.
D. The customer was not eligible for the last stage of the journey and the system presented an offer outside the journey.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
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