Once you create a custom field on your profile, it cannot be deleted from the Admin interface
A. False
B. True
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Number plan determines how many and which digits are necessary for call routing.
A. False
B. True
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
You must define the phone configuration in Genesys Cloud CX to associate with a physical phone.
What binds the phone's settings in Genesys Cloud CX to a physical phone?
A. Phone model
B. Base settings
C. Phone name
D. Hardware ID (MAC address)
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
What is the distinguishing feature between queues and groups?
A. Queues can have agents as members, while groups cannot.
B. Queues can be used in Architect flows, while groups cannot.
C. Unlike groups, queues allow for more complex scenarios like skill-based routing.
D. Both queues and groups have the same ACD capabilities.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Which one of the following Genesys Cloud CX configuration options provides a way to ensure that phones of a specific make and model are all deployed with the same settings?
A. Default Station Configuration
B. Base Settings
C. IP Phone Templates
D. Managed IP Phones
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
Under which container is Queue available?
A. Contact Center
B. Telephony
C. Routing
D. Integration
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)
A. Language
B. Queue
C. Roles
D. Skills
正解:A,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 8:
You are preparing to deploy Genesys Cloud CX and need to order trunks.
Where can you find guidelines on PSTN carrier requirements?
A. Get a default trunk line installed.
B. By asking your carrier what you would need.
C. On the PSTN carrier's web site.
D. In the Genesys Cloud CX Resource Center.
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
Tanimura -
ここPass4Testの出た試験対策問題集は解き方がよくわかる詳しい解説が好きです。GCP-GCXにみごと合格いたしました