The________provides a high-level overview of a campaign's performance
A. Historical view
B. Campaign Performance Detail view
C. Q Outbound Campaign view
D. Dynamic view
E. Campaign Performance Summary view
正解:E
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
You have just added a new document to Genesys Cloud CX, and want everyone in the organization to have access to it.
What must you do to ensure that users can find the document when needed?
A. Ensure that the document name is easy to search for.
B. Add a priority of "High" to the document.
C. Number the document such that it appears on the top of the list.
D. Add meaningful tags to the document.
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
Which of the following statements is NOT true regarding numbering plan?
A. It is a telecommunication scheme where telephone numbers are assigned to subscribers and telephony endpoints.
B. It has to be created manually.
C. Numbering plan can be added or modified based on the organizational requirements.
D. Numbering plan is also known as a dial plan.
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Genesys Cloud CX supports embedded clients for Salesforce and Zendesk.
A. False
B. True
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)
A. VR
B. Human Capital Management
C. Workforce Engagement
D. AI
E. Digital
正解:C,D,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
Which functionalities are available in Genesys Cloud CX WFM? (Choose three.)
A. Long-Term Forecasts
B. Short-Term Forecasts
C. Forecast simulator
D. Schedules
正解:A,B,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
Select the categories of Prompts in Architect. (Choose two.)
A. User
B. Data
C. Menu
D. System
正解:A,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 8:
Phone redundancy extends to include call survivability - Even when the connection to the Edge is lost, it prevents active calls from getting disconnected.
A. False
B. True
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
Seto -
模擬テスト2週間ぐらいやって、合格できました。
時間的にもかなり余裕があって、ひとつひとつ解けました。
良い参考書でした。ありがとうございました。