最新なSalesforce Certified-Strategy-Designer問題集（152題）、真実試験の問題を全部にカバー！

質問 1：
A strategy designer is hired to help service agents pool their shared knowledge, see the bigger picture, and understand what may be causing poor and disjointed support experiences, and where other pain points and opportunities may lie.
Which method of co-design workshop should be used?
A. Journey mapping
B. Ideation
C. Prototyping
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 2：
Cloud Kicks' stakeholders da strategy designer to help with their business goal of reducing support costs.
After a series of interviews, the designer recommends self-service in Experience Cloud as a way to address the goal.
Which capability should drive self-service in Experience Cloud?
A. @ Allowing customers to see their open cases
B. Providing dashboards of orders to customers
C. Exposing their knowledge base to customers
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 3：
The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience.
What should analogous research help them accomplish?
A. Generate unexpected ideas and increase empathy.
B. Explain a complex strategy to varied stakeholders.
C. Bring fun into an otherwise boring project.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 4：
A strategy designer proposes a multi-step strategy to reach the ultimate goal of making Cloud Kicks a net-zero company. The first step includes analyzing emissions and integrating data-driven insights into operational planning to reduce the carbon footprint of logistics. Each subsequent step builds on prior work and increases measurable progress until the goal is reached.
Which tool should the designer use to connect short-term efforts with long-term impact goals?
A. Service blueprint
B. Impact ladder
C. Project plan
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 5：
After a series of interviews with key stakeholders, a strategy designer realizes the company is duplicating efforts across internal teams, each creating similar programs for customer engagement.
Which approach should the designer propose to create alignment?
A. Design sprint
B. Service blueprint workshop
C. Journey mapping workshop
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 6：
Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7
A. Design with exclusion experts.
B. Increase the design timeline.
C. Set customer acquisition targets for diverse audiences.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 7：
Executive stakeholders have a variety of projects they want to bring to the market across multiple priorities.
What is the most effective way a strategy designer could influence the stakeholders?
A. Create teambuilding events with stakeholders to build trust.
B. Orient around outcomes that matter to stakeholders.
C. Invite stakeholders as optional to all design team reviews.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 8：
Cloud Kicks (CK) wants to make sure its customers understand the ion between its prod and its goal of sustainable manufacturing.
CK initiates a project to integrate sustainable messaging into its commerce experience, What should the strategy designer use to ensure the new sustainability messaging is desirable to customers?
A. Customer interviews
B. Content strategy
C. Journey mapping
正解：A
解説: (Pass4Test メンバーにのみ表示されます)