The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site.
What Communities feature would you recommend to use?
A. Knowledge Groups
B. Topics
C. Article Groups
D. Chatter Groups
E. Data Categories
正解:B
質問 2:
Universal Containers wants to create a Customer Community venue product line with the following requirements:
- Use the customer service template
- Track Community members' login countries
- Display SharePoint documents for the customer
- Display productdocumentation from Adobe Experience Manager
Which three integrations what do Community Cloud consultant need to configure to meet these requirements?
Choose 3 answers
Select one or more of the following:
A. Google Analytics
B. Salesforce Knowledge
C. Files Connect
D. CMSConnect
E. SharePoint Web Services
正解:A,C,D
質問 3:
An organisation'sadministrator is tasked with setting up and configuring Reputation within a new community.
Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements?
Choose 3 answers
Select one or more of the following:
A. Remove and addreputation levels as required
B. Configuration point ranges for the levels
C. Enable setup and display of reputation levels
D. Provide a custom name for each reputation level
E. Upload a badge image for each reputation level
正解:A,B,C
質問 4:
The Universal Containers research lab is publishing its latest research into knowledge articles assignedto the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:
A. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
B. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles
C. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
D. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category
正解:A
質問 5:
Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?
A. Chatter and Files
B. Files Sync
C. Content Library
D. Files Connect
正解:D
質問 6:
Universal Containers wants the Community login page to display its company logo. How can the Salesforce Administrator accomplish this in the Community Workspace?
Select one or more of the following:
A. Specify a new Community login page that uses the logo
B. Upload a logo image file in Login and Registration
C. Reference the logo design token in the CSSeditor page
D. Use a login Flow component to display a logo splash screen
正解:B
質問 7:
How is visibility to Articles Types controlled for Community Members?
A. User Record
B. Community Manager
C. Community Settings
D. Profile
E. All Articles Types within the shared data categories and visible to Community Members.
正解:D
質問 8:
Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?
A. Use the "My Cases' list view with compact layout, return five records, and disable public access.
B. Use the Case object with compact layout, retum five records, and use the *My Cases" list view.
C. Use the Case object with full layout, return five records, and use the "My Cases" list view.
D. Use the Case object, return five records, use the "My Cases" list view, and disable public access.
正解:C
黒咲** -
問題も豊富なのでCRT-271ひとつでも合格できそう今年一役に立ったなと思うすごく良いCRT-271の問題集だと思います。