What is the taxonomy spreadsheet?
A. a list of all supported Component IDs for all Domain/Platform
B. a list of all supported Component IDs for the Tivoli Domain
C. alist of all OneTeam Component IDs for the Tivoli Domain
D. a list of all Fastpath Component IDs for the Tivoli Domain
正解:B
質問 2:
What is the OneTeam transfer criteria for PMRs based upon?
A. customer feedback and PMR volumes
B. service objectives and GTS targets
C. international research and management estimation
D. sales requirements and metrics
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
According to the Software Support Handbook how is a Severity 1 PMR defined?
A. severe impact and system running
B. non-critical query
C. non-critical or impacting support team
D. critical impact or system down
正解:D
質問 4:
Where can IBM Flashes be found for any software product?
A. on the Extreme Leverage webpage
B. inCCWIN
C. in RETAIN
D. on the product support page
正解:C