質問 1：
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?
A. Enable traceFM with the STUN/TURN option enabled.
B. Enable traceSBC with the STUN/TURN option enabled.
C. Enable traceHTTP with the STUN/TURN option enabled.
D. Enable debug logging on SBCE and look in ipcs.log.
正解：B
質問 2：
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
A. Avaya Tier 3
B. Avaya Tier 2
C. Third Party Support
D. Business Partners
正解：B
質問 3：
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze platform?
A. Using PuTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion - PresenceServices command.
B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed.
C. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed.
D. Using PuTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion command.
正解：B
質問 4：
Which statement about Avaya Tier 2/Business Partners is true?
A. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
B. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
C. They immediately escalate to Tier 3 as issue is encountered.
D. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
正解：B
質問 5：
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
A. application
B. licensing status
C. cluster status
D. configured certificates
E. installation status
正解：A,E
質問 6：
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
A. It is eight steps that ensure a faster time to resolution.
B. It is eight steps used to guarantee systems are operational after an implementation.
C. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
D. It is eight steps that guarantee a logical way to isolate an issue.
E. It is eight steps that define how to escalate third-party integration issues.
正解：C,D
質問 7：
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
A. Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
B. Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
C. Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
D. IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
正解：C
質問 8：
To validate the initial system status of Avaya Breeze with the WebRTC Snap-in, which three components should be checked? (Choose three.)
A. Cluster Status
B. Configured certificates
C. WebRTC Service within Service Management > Services
D. Licensing mode
E. Installation status
正解：A,C,D
質問 9：
In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
A. OPTIONS
B. NOTIFY
C. SUBSCRIBE
D. REGISTER
正解：D
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?
A. Enable traceFM with the STUN/TURN option enabled.
B. Enable traceSBC with the STUN/TURN option enabled.
C. Enable traceHTTP with the STUN/TURN option enabled.
D. Enable debug logging on SBCE and look in ipcs.log.
正解：B
質問 2：
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
A. Avaya Tier 3
B. Avaya Tier 2
C. Third Party Support
D. Business Partners
正解：B
質問 3：
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze platform?
A. Using PuTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion - PresenceServices command.
B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed.
C. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed.
D. Using PuTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion command.
正解：B
質問 4：
Which statement about Avaya Tier 2/Business Partners is true?
A. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
B. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
C. They immediately escalate to Tier 3 as issue is encountered.
D. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
正解：B
質問 5：
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
A. application
B. licensing status
C. cluster status
D. configured certificates
E. installation status
正解：A,E
質問 6：
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
A. It is eight steps that ensure a faster time to resolution.
B. It is eight steps used to guarantee systems are operational after an implementation.
C. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
D. It is eight steps that guarantee a logical way to isolate an issue.
E. It is eight steps that define how to escalate third-party integration issues.
正解：C,D
質問 7：
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
A. Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
B. Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
C. Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
D. IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
正解：C
質問 8：
To validate the initial system status of Avaya Breeze with the WebRTC Snap-in, which three components should be checked? (Choose three.)
A. Cluster Status
B. Configured certificates
C. WebRTC Service within Service Management > Services
D. Licensing mode
E. Installation status
正解：A,C,D
質問 9：
In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
A. OPTIONS
B. NOTIFY
C. SUBSCRIBE
D. REGISTER
正解：D
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