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質問 1：
At a particular time, three components are in series and each has a reliability of 0.98. What is the reliability of the system?
A. 0.94
B. none of the above
C. 0.26
D. 0.98
E. 0.37
正解：A
質問 2：
This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 1?
A. none of the above
B. 1
C. 3
D. 2
正解：D
質問 3：
What percent of population falls below the lower specification limits?
A. 22.66%
B. 9.18%
C. 1.83%
D. 6.68 %
正解：B
質問 4：
According to Deming, which of the following is NOT a key element of quality leadership?
A. Continual education and training that elevate the level of technical and professional expertise
B. Elimination of barriers and distrust to create an organizational culture that fosters teamwork
C. Established organizational goals to meet or exceed customer needs
D. The use of displays and awards to promote employee motivation
正解：D
質問 5：
A complex system has many causes and effects. These may be illustrated on which of the following:
A. matrix diagram
B. interrelationship digraph
C. prioritization matrix
D. process decision program chart
E. tree diagram
F. activity network diagram
G. matrix diagram
H. affinity diagram
I. cause and effect diagram
正解：D
質問 6：
A team wants a technique for determining and displaying priorities based on frequency of various defect types. They should use:
A. flow charts and process maps
B. relationship matrix
C. written and diagrammed work instructions
D. cause and effect diagrams
E. Pareto chart
正解：E
質問 7：
A six sigma team has gathered data for a project proposal and is using the following notations.
I = Initial investment
C = Periodic maintenance cost
B = Benefits to be accrued
On the basis of the information above, which of the following is the criteria used to select a project?
A. 1>+CIB
B. 0>+CIB
C. 0+CIB
D. 1+CIB
正解：A
At a particular time, three components are in series and each has a reliability of 0.98. What is the reliability of the system?
A. 0.94
B. none of the above
C. 0.26
D. 0.98
E. 0.37
正解：A
質問 2：
This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 1?
A. none of the above
B. 1
C. 3
D. 2
正解：D
質問 3：
What percent of population falls below the lower specification limits?
A. 22.66%
B. 9.18%
C. 1.83%
D. 6.68 %
正解：B
質問 4：
According to Deming, which of the following is NOT a key element of quality leadership?
A. Continual education and training that elevate the level of technical and professional expertise
B. Elimination of barriers and distrust to create an organizational culture that fosters teamwork
C. Established organizational goals to meet or exceed customer needs
D. The use of displays and awards to promote employee motivation
正解：D
質問 5：
A complex system has many causes and effects. These may be illustrated on which of the following:
A. matrix diagram
B. interrelationship digraph
C. prioritization matrix
D. process decision program chart
E. tree diagram
F. activity network diagram
G. matrix diagram
H. affinity diagram
I. cause and effect diagram
正解：D
質問 6：
A team wants a technique for determining and displaying priorities based on frequency of various defect types. They should use:
A. flow charts and process maps
B. relationship matrix
C. written and diagrammed work instructions
D. cause and effect diagrams
E. Pareto chart
正解：E
質問 7：
A six sigma team has gathered data for a project proposal and is using the following notations.
I = Initial investment
C = Periodic maintenance cost
B = Benefits to be accrued
On the basis of the information above, which of the following is the criteria used to select a project?
A. 1>+CIB
B. 0>+CIB
C. 0+CIB
D. 1+CIB
正解：A
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