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質問 1：
As the IC administrator for your company, you have created templates for contact center agents, operators, and business users. You have assigned the client configuration templates in the appropriate places. The contact center supervisors belong to multiple roles and have multiple client configuration templates assigned to them based on those roles.
How will the client configuration templates be assigned?
A. The client configuration settings from all inherited client configuration templates will be merged to determine what the supervisors' interaction Clients look like.
B. The system will use the default client configuration for the supervisors.
C. The supervisors will not be assigned any client configuration template if they invent more than one.
D. The client configuration template that is used for the supervisors will be determined by the position of the templates in the client configuration properties.
正解：D
質問 2：
You have created a wrap-up code called "Information" that agents will assign to the appropriate calls. The next step is to assign the wrap up code to the appropriate people so that they can access the wrap-up code from the CIC Client or interaction/Desktop Connect.
In what container are wrap-up codes assigned?
A. User
B. Workgroups
C. Wrap-up Codes
D. Skills
正解：C
質問 3：
Why are user objects necessary in an Interaction Center system? (Choose three.)
A. Interaction Center user objects can automatically expire after a set period of time for temporary employees
B. Interaction Center user objects can be used to configure workgroup and role membership, and many other configuration settings.
C. Interaction Center user objects provide login security for the Interaction Client and remote access functions.
D. Interaction Center user objects provide access to network resources.
E. Interaction Center user objects can provide security settings.
正解：B,C,E
質問 4：
What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?
A. Interaction Administrator
B. Interaction Attendant
C. Setup Assistant
D. Interaction Designer
正解：A
質問 5：
Where must you create new stations for them to be eligible for auto-provisioning?
A. Managed IP Phones container
B. IN\N TFTP Server
C. Stations container
D. IN\N IP phone configuration utility
正解：A
As the IC administrator for your company, you have created templates for contact center agents, operators, and business users. You have assigned the client configuration templates in the appropriate places. The contact center supervisors belong to multiple roles and have multiple client configuration templates assigned to them based on those roles.
How will the client configuration templates be assigned?
A. The client configuration settings from all inherited client configuration templates will be merged to determine what the supervisors' interaction Clients look like.
B. The system will use the default client configuration for the supervisors.
C. The supervisors will not be assigned any client configuration template if they invent more than one.
D. The client configuration template that is used for the supervisors will be determined by the position of the templates in the client configuration properties.
正解：D
質問 2：
You have created a wrap-up code called "Information" that agents will assign to the appropriate calls. The next step is to assign the wrap up code to the appropriate people so that they can access the wrap-up code from the CIC Client or interaction/Desktop Connect.
In what container are wrap-up codes assigned?
A. User
B. Workgroups
C. Wrap-up Codes
D. Skills
正解：C
質問 3：
Why are user objects necessary in an Interaction Center system? (Choose three.)
A. Interaction Center user objects can automatically expire after a set period of time for temporary employees
B. Interaction Center user objects can be used to configure workgroup and role membership, and many other configuration settings.
C. Interaction Center user objects provide login security for the Interaction Client and remote access functions.
D. Interaction Center user objects provide access to network resources.
E. Interaction Center user objects can provide security settings.
正解：B,C,E
質問 4：
What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?
A. Interaction Administrator
B. Interaction Attendant
C. Setup Assistant
D. Interaction Designer
正解：A
質問 5：
Where must you create new stations for them to be eligible for auto-provisioning?
A. Managed IP Phones container
B. IN\N TFTP Server
C. Stations container
D. IN\N IP phone configuration utility
正解：A
Fukuda -
この度は御社の製品を利用させてもらい、まさにお買い得なPass4TestさんのPC-CIC-Core問題集だなって思