Which of the following is obtained from the Identify step of the Risk Management Process?
A. The downstream effect of the risk
B. The mitigation of the risk
C. The probability of the risk
D. The priority of the risk
正解:A
質問 2:
Which of the following is one of the four possible Risk Management situations that should be considered in risk status reports?
A. Plan
B. Variance
C. Control
D. Close
正解:B
質問 3:
What is the relationship between releases and changes?
A. Releases and changes are incorporated into the IT environment independently of each other.
B. Releases are incorporated into the IT environment by changes.
C. A change includes both changed hardware and software components and components that were not changed. A release only includes changed hardware and software components.
D. Changes are incorporated into the IT environment by releases.
正解:D
質問 4:
What is the order of the four basic steps that MOF and MSF follow to create a new solution?
A. Build, plan, deploy and operate the solution
B. Plan, build, deploy and operate the solution
C. Deploy, operate, plan and build the solution
D. Operate, build, plan and deploy the solution
正解:B
質問 5:
Which of the following is a correct combination of a Service Management Function (SMF) and a key element?
A. Workforce Management - Resource Capacity Management
B. Security Administration - Events
C. Availability Management - Modeling
D. IT Service Continuity Management - Plans for Failover and Restoration
正解:D
質問 6:
Within the operations life cycle, which Operations Management Review (OMR) follows the Supporting Quadrant?
A. Change Initiation Review
B. Service Level Agreement (SLA) Review
C. Release Readiness Review
D. Operations Review
正解:B
質問 7:
Which of the following is part of the Changing Quadrant?
A. the Infrastructure Engineering SMF
B. the Capacity Management Service Management Function (SMF)
C. the Operations Review
D. the post-implementation review (PIR)
正解:D
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