Which of the following statements about a communication plan are true?
1.Same overall format for all change initiatives
2.Content will differ depending on scale and complexity of change
A. Neither 1 nor 2 is true
B. Both 1 and 2 are true
C. Only 2 is true
D. Only 1 is true
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Which of the following statements about the concept of extinction in behavioral learning are true?
Extinction happens when rewards for a certain behavior are withdrawn
Reconditioning behavior after extinction takes as long as it did before extinction
A. Neither 1 or 2 is true
B. Both 1 and 2 are true
C. Only 2 is true
D. Only 1 is true
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
Which of the following is a purpose of creating a change management plan when preparing for change?
A. Record a list of all the change risks and the responsive actions required.
B. Capture of full list of issues to be resolved before change can start
C. Provide a detailed schedule of project and their dependencies
D. Document the set of typically recurring actions that contribute to change readness'
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Which is a factor used in the 'change formula' (Beckhard and Harris)?
A. Level of dissatisfaction with the status quo
B. The quality of the leadership
C. Elapsed time it will take to achieve the change
D. Expected return on investment and benefits
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
When comparing 'lean' and 'rich' communication channels, which of the following statements about a 'rich' communication channel is true?
A 'rich' channel allows for conversation a quick response, and the chance for interaction.
A 'rich' channel conveys non-verbal cues, such as emotion and feelings, tone or gestures.
A. Neither 1 or 2 is true
B. Both 1 and 2 are true
C. Only 2 is true
D. Only 1 is true
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
What step in Kotter's model for planning and leading organizational change focuses on setting up the leadership team to drive the change?
A. Empowering employees for broad-based action
B. Communicating the change vision
C. Generating short-term wins
D. Creating the guiding coalition
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
Which of the key principles, for building and maintaining engagement throughout change, is demonstrated when we are able to talk about anything, maintain trust, and reach a good outcome?
A. Dialogue
B. Connectivity
C. Transparency
D. Inclusivity
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 8:
Social neuroscience summarizes 5 brain processes involved in social situations using the mnemonic SCARF.
What does the F represent?
A. Fight
B. Faith
C. Fear
D. Fairness
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
Sakurai -
お陰で高得点です。就職上手くいけそう。無事にChange-Management-Foundationの試験に受かりました