During the discovery phase of a Salesforce project, which types of analyses should a business analyst typically perform?
A. Technical, Stakeholder, Enterprise
B. Financial, Technical, Operational
C. Enterprise, Strategy, Stakeholder
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Which permission is required to create, delete, refresh or activate a Sandbox?
A. System Administrator
B. Manage Sandbox
C. Environment Manager
D. Sandbox Editor
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
An external business analyst (BA) has been brought in to work on a Sales Cloud project for Universal Containers (UC). UC's In-house BA has created epics and user stories, but the external BA notices that one story appears to be written Incorrectly.
How should the BA revise the statement below in the correct user story format?
"Sales reps need to track their pipeline in Salesforce."
A. As a sales manager, 1 need sales representatives to track their opportunities in Salesforce.
B. As a sales manager, 1 want sales reps to track their opportunities in Salesforce for accurate forecast reporting.
C. As a sales representative, 1 want to be able to track my opportunities in Salesforce so that we can forecast accurately.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Universal Containers is nearing the launch date for its new Salesforce Loyalty Management program. The business analyst (BA) has ensured the user acceptance testing (UAT) plan has the proper test scripts.
What is another important item the BA should look for in the UAT plan?
A. Process maps
B. Timelines
C. Estimated cost
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Universal Containers has just been notified by authorities that govern the shipping industry of new regulatory requirements. To comply, they are several existing processes built on Salesforce that will need to change. A business analyst (BA) will help describe the additional business needs imports by the new regulations.
Which type of document should the BA prepare?
A. Gap analysis
B. Audit log
C. Current state analysis
正解:A
質問 6:
Universal Containers wants the ability to fill out a survey based on customer feedback. The team is unable to visualize a possible solution in order to confirm the requirements.
Which elicitation technique should the business analyst use to help the team meet its goal?
A. Brainstorming
B. Observation
C. Prototyping
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
Universal Containers recently kicked off a project to build an Experience Cloud solution for partners. Partners need to upload their monthly sales reports to this account portal.
Which option should the business analyst use as the functional requirement specification?
A. The portal should allow for partners to access monthly sales reports.
B. Partners need to submit monthly sales reports.
C. The portal should allow for partners to upload monthly sales reports.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 8:
Universal Containers has a new client, and the business analyst wants to leverage customer-centric discovery to ensure a successful project outcome.
Which step of this process happens before the first requirements workshop?
A. Know Your Customer
B. Connect With Your Customer
C. Be Your Customer
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
Yuuki -
Certified-Business-Analyst試験参考書より良い資料が無いです。私は一週間ぐらいCertified-Business-Analyst試験参考書を勉強したら、Certified-Business-Analyst試験をパスしました。