最新なSalesforce BA-201問題集（315題）、真実試験の問題を全部にカバー！

質問 1：
The technical team at Cloud Kicks is trying to deliver one of its Salesforce customizations. The business analyst (BA) has been asked to put assignments, test plans, decisions, and milestones in writing and share this document with stakeholders so there is less potential for confusion.
Which tactical document should the BA use to capture features?
A. Business analysis plan
B. User Acceptance Test plan
C. Release plan
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 2：
Cloud Kicks leadership wants to improve the new customer onboarding experience. There are a number of complex handoffs between teams. Service managers have been tasked with working with the operating team to improve the handoff between salesforce and internal systems. The business (BA) wants to break down the onboarding processing and sub-processes into simpler steps.
What should the BA create to engage stakeholders?
A. Value Stream Map
B. Capability Model
C. Universal Process Notation
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 3：
Which step should a business analyst take to establish a connection with stakeholders during discovery sessions for a new Experience Cloud site?
A. Ensure the workshop schedule considers time zones and language differences.
B. Highlight their related Salesforce certifications to showcase expertise.
C. Share insights empathetically based on prior work that has solved similar problems.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 4：
The data science team at Universal Containers (UC) has been asked to analyze the sales team's data within Salesforce. Early in their research, the data science team discovered concerns about data quality. UC has brought in a business analyst (BA) to help address the concern.
What should the BA focus on doing first during the initial discovery phase?
A. Shadow the sales team to observe process for entering data into Accounts and Opportunities.
B. Meet with the executive leadership team to accurately understand the business need.
C. Understand and document the data quality issues reported by the data science team.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 5：
A business analyst has been tasked with leading prototype efforts for a Salesforce project.
What is a prototype?
A. A first pass, simple sketch of an idea
B. A polished, proven solution
C. A model of a final proposed product
正解：A

質問 6：
Universal Containers (UC) has low adoption rate of its Salesforce solution. UC has hired a new vendor to overhaul its documentation and train) ng process. needs a business analyst to facilitate this transition.
Which of set if actions are the most effective business needs from stakeholders?
A. send surveys to collect feedback; observe end 'Users; whiteboard incoming requests; and store communication in a centralized location.
B. Mock up a design; build a prototype; demonstrate functionality to end users; and collect feedback for Changes.
C. Use multiple forms of communication; build trust; show empathy; and get commitment for next
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 7：
A business analyst at Universal Containers is converting a requirements document into user stories for upcoming Manufacturing Cloud deployment. The first requirement is "finance needs a time tracking sys containers." Which option best represents the "IF component of the INVEST checklist to make a good user story from this requirement?
A. As a finance user I want a Timesheet object implemented so I can accurately report on container profitability.
B. As a finance user, I want to know how long it takes to assemble a container so I can accurately report on container profitability.
C. As a finance user, I want an Assembly Time field on the container cost record so I can accurately report on container profitability.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 8：
Universal Containers recently launched a solution that leverages Service Cloud for its North America (NA) customer support team. Planning has started for the second phase of the project which will expand the solution to include the Asia Pacific (APAC) customer support team. The APAC readership team has indicated that its processes are similar to the NA team. The APAC team wants to see the high-level process areas that were used for the NA team so it car scope the key priorities for the overall business. The business analyst (BA) has scheduled a meeting with the APAC team. , Which action should the BA take during the meeting?
A. Demo the end-to-end solution from the NA implementation.
B. Share individual user stories from the NA implementation.
C. Review the capability model from the NA Implementation.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 9：
Cloud Kicks (CK) has expressed concerns about the distribution process for a new line of shoes, because the company consistently misses its targeted delivery dates. CK asks the business analyst (BA) to uncover the issue and propose a business solution.
What should the BA do next?
A. Explore how retailers similar to CK handle distribution.
B. Shadow an operations team member at the CK distribution facility.
C. Review future state distribution processes for CK.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)