A customer has made an internet purchase of two items. After submitting payment, the customer realizes that one of the items is not the one desired and decides to cancel only one item in the order. The company policy permits the customer to return an item with full refund within 10 days of purchase. Identify the BEST option that describes how a process analyst needs to model these requirements in the purchase process.
A. Add a compensation intermediate event to the complete purchase order task, connect a compensation activity and a compensation end event to this task, then trigger a new process that cancels the item and completes a refund when the customer cancels one item after 10 days.
B. Add a compensation intermediate event to the complete purchase order task, connect a compensation process and a compensation end event to this task, then trigger a new process that cancels the item and completes a refund when the customer cancels one item after 10 days.
C. Add a compensation intermediate event to the complete purchase order task, connect a compensation activity and a compensation end event to this task.
D. Add a compensation intermediate event to the complete purchase order task, connect a compensation process and a compensation end event to this task.
正解:A
質問 2:
A process simula-tion completed with the message "simula-tion finished but not all tasks were completed successfully." Process case summary showed that all cases completed successfully. When simulating with half the number of tokens, the simula-tion completed successfully. What should be done to complete simula-tion on all the tokens?
A. Change the token "Time trigger" to an earlier time and date.
B. Increase the number of days for "Delay for steady state simula-tion".
C. Change the setting "Process availability ends" to a later date.
D. Increase the number of days for "Maximum simula-tion duration".
正解:C
質問 3:
A process analyst has imported a project into the workspace and now has the following error present in the Errors View: "The business item "Widget" is based on the parent template "Widget Template," which exists outside of the reference group for this project." How can the process analyst resolve this error?
A. Create a new business item template called "Widget Template" in a separate project. Update the project reference group to include the project that "Widget Template." Save the "Widget" business item to remove the error.
B. Create a new business item template called "Widget Template" in the same project as the "Widget" business item. Update the project reference group and remove the external project reference. Save the "Widget" business item to remove the error.
C. Open the "Widget" business item and remove the Parent template reference. Save the "Widget" business item to remove the error.
D. Create a new business item template called "Widget Template" in the same project as the "Widget" business item. Save the "Widget" business item to remove the error.
正解:C
質問 4:
Refer to the Exhibit.
The simula-tion of the process shown resulted in the message "simula-tion finished but not all tasks were completed successfully." The business analyst believes a terminate node needs to be changed to an end node. Identify the task which should be connected to an end node, assuming no resource contention issues.
A. Task 2.2.2
B. Task 3.2Task 3.2
C. Task 2.1.1
D. Task 1.1
正解:A
質問 5:
A process analyst needs to analyze each instance of the application approval process to determine which applications are from a specific location. Which is the MOST effective way to analyze this information?
A. Define a custom expression that evaluates process instances over time.
B. Use a predefined business measure template based on a business item attribute.
C. Use an aggregated process measure that evaluates the location based on the business item attribute.
D. Define a custom Key Performance Indicator (KPI).
正解:B
質問 6:
An investment process allows users to select the method of payment (direct debit or credit card), once they have completed selecting one or more investment packages. The process notifies the buyer of final payment amount only once, when all investment packages have been confirmed. Which of the following patterns would a process analyst use to capture the payment selection requirements?
A. Exclusive Decision
B. Fork-Merge
C. Fork-Join
D. Exclusive Decision-Merge
正解:D
質問 7:
A business area has decided to re-design 5 core business processes. A team of 5 business analysts distributed in different locations has been identified to model and analyze these processes. The processes have significant overlap and the analyst will share and reuse modeling artifacts. Which option describes the type of team collaboration support that will enforce sharing elements without overwriting another analyst's work?
A. Use of Concurrent Version System (CVS) check-out and check-in features to share artifacts.
B. Use of IBM Rational ClearCase check-out and check-in features to share artifacts.
C. Use of a shared repository check-out and check-in features to share artifacts.
D. Use of the modeler publishing functionality to share artifacts.
正解:B
質問 8:
Which steps would a process analyst take when conducting a simu-lation of "what-if" scenarios for a business process instance?
A. Right click on the simula-tion profile, select Profile Analysis > New Profile and change the attributes for the "what-if" scenario and then re-run the simula-tion and analyze results
B. Make a copy of the simula-tion snapshot, rename it, change the attributes for the "what-if" scenario and re-run the simula-tion and analyze the results
C. Right click on the simula-tion snapshot, select Profile Analysis > Profile Specification, and change the attributes for the "what-if" scenario and then re-run the simula-tion and analyze results.
D. Make a copy of the simula-tion profile, rename it, change the simula-tion attributes for the "what-if" scenario and re-run the simula-tion and analyze the results.
正解:D
質問 9:
A process analyst has performed simu-lation upon a business process and is analyzing resource allocation within the process. The average elapsed duration for the process is 2 hours, 57 minutes. After running the Process Resource Dynamic Analysis Report, it is observed that the Field Tech Resource has an average Quantity Allocated value of .6 units. The Process Resource Allocation Dynamic Analysis Report is also generated against the simu-lation results, and it is determined that there is an Average Shortage Duration of 37 minutes, 30 seconds for the resource. The process analyst also observes that the Field Tech Resource has been defined to the process as a bulk resource with an availability value of 3. Based on this information, what conclusions can the process analyst draw?
A. There is at least one case in the business process that does not allocate the Field Tech Resource, however there are also multiple concurrent process instances that are allocating the resource concurrently and are competing for the resource. The pool of available Field Tech Resources can be increased to reduce the Average Shortage Duration and the Average Quantity Allocated would increase to a value close to 1.0 units.
B. There is at least one case in the business process that does not allocate the Field Tech Resource. The pool of available Field Tech Resources can be reduced to 1 to eliminate resources that are never allocated to the process. This will not affect the Average Shortage Duration value.
C. There is at least one case in the business process that does not allocate the Field Tech Resource, however there are also multiple concurrent process instances that are allocating the resource concurrently and are competing for the resource. The pool of available Field Tech Resources can be increased to reduce the Average Shortage Duration and the Average Quantity Allocated would remain the same in subsequent simula-tions.
D. There are too many Field Tech Resources available to the process, as the sum of all Field Tech Resource allocations to activities in the process divided by the total number of process instances is less than one. This indicates that some Field Tech Resources are never allocated the business process.
正解:C
小仓** -
教室に通いつめることも難しくなったので、このC9550-606問題集を買って勉強をしようと考えました。
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