The following definition has been agreed by the partners of DeanLegal
DeanLegal is owned by its two founding partners. Derek Little and Anne Smith The two partners, together with a team of experienced negotiators, provide insolvency services to small and medium-sized companies Comprehensive support is provided to customers at what can be a very difficult and stressful time in their lives DeanLegal is currently considering extending its range of services to include, for example, advice in funding the purchase of capital assets All work undertaken by DeanLegal is regulated by the Federation of Insolvency Practitioners (FIP) and adherence to its rules is constantly checked by the FIP The partners have agreed that the primary doing activity of a BAM reflecting their business perspective is to provide insolvency services' What enabling activity would support this?
A. Provide comprehensive support to customers.
B. Check adherence to regulation
C. Extend range of services
D. Recruit experienced negotiators
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
A business analyst working for a manufacturing company has been asked to support a new initiative to review and redesign the company's Process, enabling it is increase its production and expand into overseas markets. He is working in a team of business analytics and has been asked to do the following:
a) Assist in the evaluation of the benefits defined in the benefits plan b) Lead requirements elicitation and clarification activities c) Deliver coaching, training and ongoing support for any changes to existing processes.
Once the business analyst has completed these activities, which parts of the Business Change lifecycle will he have supported-?
A. Realisation. Design and Implementation
B. Implementation. Definition and Alignment
C. Design. Alignment and Implementation
D. Design and Realisation
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline's Critical Success Factors (CSFs) -customer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey.
In the current year, the performance objective associated with KPI is 70%. The airline, therefore, aims for at least 70% of customers rating its service as excellent.
Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?
A. Deliver customer service.
B. Agree performance objective.
C. Monitor customer satisfaction.
D. Define customer satisfaction.
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
An overseas bank is currently undertaking a feasibility study looking into the possible launch of a new bank in the UK Preliminary findings suggest that the market is saturated, customers have a lot of choice and it is easy for them to switch from one bank to another.
In which area of Porter's Five Forces model would these preliminary findings be documented'?
A. Threat of substitute products
B. Bargaining power of customers
C. Threat of new entrants
D. Bargaining power of suppliers
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
a) Agree new qualifications.
b) Upgrade the website.
c) Recruit new examiners.
d) Register candidates.
e) Analyze website activity.
Which of these activities would reflect the business perspective of the Marketing Manager of the loA?
A. b. d and e.
B. b, c and e
C. a. b and e
D. a, c and d
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?
A. To determine which activities in the desired situation are not financially feasible
B. To assess how tar the organisation's current activities support the desired situation
C. To identify how the organisation should structure itself to support the desired situation
D. To establish which stakeholder views will not be reflected in the desired situation
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
John has been working on a business case for opening up the overseas market to new products He has been asked to document the risks What SHOULD he do to ensure they are appropriately recorded? Select the TWO that apply
A. Document the source of each risk
B. Impact assessment of each countermeasure identified
C. Create a RAID log
D. Provide justification or each countermeasure identified
E. Identify an owner for each risk
正解:A,E
解説: (Pass4Test メンバーにのみ表示されます)
河合** -
とりあえずこれ1冊しっかりやれば合格できる内容です。BAPv5平易な記述となっているので初学者でも自学自習進めやすい内容だと思います。