What are two capabilities of the Quick Configuration application in IBM SmartCloud Control Desk V7.5? (Choose two.)
A. Service Catalog content configuration
B. Restart server
C. Configure an Organization and Site
D. Service Desk content configuration
E. Data loading
正解:C,E
質問 2:
Which three tasks are available in the IBM SmartCloud Control Desk Entry Edition? (Choose three.)
A. Administering self-service
B. Working with incidents and problems
C. Managing configuration items
D. Managing IT assets
E. Managing changes
F. Importing data
正解:A,B,E
質問 3:
Which records are updated as a result of the reconciliation process?
A. Linked assets
B. Actual configuration items
C. Configuration items
D. No records are updated by the reconciliation process
正解:D
質問 4:
A user added new loggers in the Logging application on a clustered test server and selected Apply Settings. The user confirmed that the relevant messages were written into the log file. During the maintenance window, the same server was restarted. The user cannot find the new loggers he added previously when he logged back in the next day. What could be the reason?
A. The Apply Settings action in the Logging application only works with the current login session.
B. When the server restarted, the settings in the logging.properties file (not the settings in the database) were applied.
C. The database was restarted during the maintenance window which over-wrote the logger settings.
D. The server was not started properties.
正解:B
質問 5:
Which steps are required for a service desk agent to view all service requests reported by user J.DOE?
A. Go to the Service Desk module, open the Global Search application, type J. DOE in the search field, and click Search.
B. Go to the Service Desk module, open the Service Requests application, type =. DOE in the Reported By field, and click Enter.
C. Go to the Security module, open the Users application, open the J.DOE record, and navigate to Service Requests tab.
D. For security purposes, a default installation of IBM SmartCloud Control Desk allows service desk agents to see only service requests they have worked on.
正解:B
Kaneko -
私は1週間前にA2010-652問題集のみを準備しましたが、高得点で試験に合格しました。出題分野を幅広く網羅し、側注付きで理解しやすい参考書だなっていう印象です。