What does Apple recommend you do before replacing or installing any internal parts in an Xserve?
A. Press the System Identifier button.
B. Remove all drive modules from the Xserve.
C. Remove the Xserve from its rack.
D. Unlock all drive module bays.
正解:C
質問 2:
You want to follow ESD prevention rules, but your work area is too small for you to be tethered with a wired wrist strap. What is one acceptable alternative solution to this issue?
A. Do not practice ESD prevention.
B. Work on the floor instead of a table.
C. Use a grounded ESD heel strap.
D. Use a wireless wrist strap.
正解:C
質問 3:
Which of the following is NOT a good step to take when working onsite on a computer?
A. Place parts on the floor.
B. Wear a grounded ESD wrist strap.
C. Use a grounded ESD mat.
D. Check the polarity of the grounded power outlet.
正解:A
質問 4:
You require additional information about a specific problem with a customer's Mac.
Which one of the following resources is the Apple-recommended choice for researching the problem?
A. Apple support articles
B. Discussions
C. User's manual
D. Downloads
正解:A
質問 5:
Which of the following scenarios would be most appropriate to use Apple Service Diagnostic?
A. You want to verify product functionality after a repair.
B. You want to check a Mac for accidental damage.
C. Your customer wants to run diagnostics on his Mac Pro.
D. You need to verify that all installed applications have been updated.
正解:A
手塚** -
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