Which component exposed the APIs that allow other Avaya Oceana components to obtain notifications about allthe Avaya Oceana agents and work stales in the system?
A. Unified Collaboration Administration (UCA)
B. Unified Agent Controller (UAC)
C. Call Server Connector (CSC)
D. Unified Collaboration Model (UCM)
正解:B
質問 2:
During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)
A. Transfer to a supervisor.
B. Transfer a file.
C. Initiate a co-browse session.
D. Conference a supervisor.
E. Email
正解:A,B
質問 3:
Avaya Oceana routed calls require two Communication Manager (CM) variables:
* Routing Vector requires a variable used to collect Agent ID.
* Avaya Oceanasolution vectors require a Persistent variable.
Which two purposes do these variables servo in CM? (Choose two.)
A. To distinguish between Adjunct Routed Elite and WebRTC Voice/AAMS anchored calls
B. To hold UUID information to be shared with Avaya Oceana
C. To distinguish between RONA and Adjunct Routed Elite Anchored calls
D. To hold the customer ANI to perform Adjunct Route
E. To hold Agent ID from Adjunct Route response message
正解:A,D
質問 4:
Once the Incoming email is downloaded by the email snap-In, which component does Omnlchannel Controller then contact to model the email work Item?
A. Omnichannel Controller contacts UCA to create a work Item Inside Avaya Oceana and UCA models the email interaction work Item.
B. Omnlchannel Controller contacts ED to create a work Item Inside Avaya Oceana and ED model-, the email Interaction work item.
C. Omnichannel Controller contacts WA to create a work Hem inside Avaya Oceana* and WA models the email Interaction work item.
D. Omnichannel Controller contacts UCM to create a work Item inside Avaya Oceana and UCM models the email Interaction work Item.
正解:D
質問 5:
Which two statements about the functionality provided by Avaya Oceana Omnichannel Datastore are true?
(Choose two.)
A. Omnlchannel Datastore can co-reside with Avaya Oceana Cluster# 3.
B. Chat, Email, and SMSInteractions are stored in Omnichannel Datastore.
C. Customer HistoryInformation is provided by Omnichannel Datastore.
D. Voice Interactions Information Is stored In Omnichannel Datastore.
E. Omnichannel Datastore can co-reside with Avaya Oceana Cluster# 2.
正解:A,D
質問 6:
While deploying Avaya Oceana 3.5, there Is a requirement to create a provisioning cluster that can be used as a centralized component for configuring the attributes for the Avaya Oceana solution.
Which snap-In Is required for creating a provisioning cluster?
A. CentrallzedLogglngService
B. OceanoConflguration
C. GenerlcChannelAPI
D. OmnlCentolProvislonlngCollector
正解:D
浅*薫 -
本当にさ、迷ってるなら、Pass4Testの問題集を買えばいいのでは?って感じです。今回の7495Xの問題集の内容もすごくわかりやすくて素敵です。