Which two commands can update the value of a call variable? (Choose two.)
A. COLLECT DIGITS
B. ASSIGN TO
C. SEND REQUEST
D. GIVE
E. READVAR
正解:A,E
質問 2:
How many seconds are recommended that a script should wait after queuing a contact to a skillset?
A. WAIT 8
B. WAIT 1
C. WAIT 4
D. WAIT 2
正解:D
質問 3:
A customer with Avaya Aura Contact Center wants callers, who are waiting to be answered by an agent, to hear a series of three different recorded announcements while they are waiting In queue.
Which section of script would accomplish this scenario?
A. ASSIGN 1 TO loop_counter_cv SECTION wait_loop WHERE loop_counter_cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: END WHERE ASSIGN loop_.counter_.cv + 1 TO loop_counter_cv WAIT 30 EXECUTE wait_loop
B. ASSIGN 1 TO loop_counter_cv SECTION wait_loop WHERE loop_counter__cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: ASSIGN 0 TO loop_counter cv END WHERE ASSIGN loop_counter__cv + 1 TO Ioop__counter_cv WAIT 30 EXECUTE wait_loop
C. ASSIGN 1 TO loop_counter_cv SECTION wait_loop WHERE loop_counter_cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: ASSIGN loop_counter_cv + 1 TO loop_counter_cv END WHERE WAIT 30 EXECUTE watt_loop
D. SECTION wait_loop ASSIGN 1 TO loop_counter_cv WHERE loop_counter_cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: ASSIGN loop_counter_cv + 1 TO loop_counter_cv END WHERE WAIT 30 EXECUTE watt_loop
正解:A
質問 4:
A customer with Avaya Aura Contact Center Orchestration Designer opens the Contact Router for the first time by right clicking the Master Script.
Which options are available?
A. Open Edit/Open View
B. Open application/Edit application
C. Open/Open in Flow Editor
D. Open in text editor/Open In flow editor
正解:C
質問 5:
The data in the exhibit are found In the Route Definition window under the Configuration component of Avaya Aura Contact Center.
Which two statements describe how the Name and Number fields are used? (Choose two.)
A. The name must match a .wav file or a content group in the Avaya Media Server.
B. The route is used in scripting to reference a specific recording or music.
C. The number must match a route created in the telephone system.
D. The name must match a variable name In the Service Creation Environment.
正解:A,D
質問 6:
A customer is using the intrinsic Call Rate in & script. For what Information is the system looking when the Call Rate Intrinsic is used?
A. the number of calls answered in the preceding 10 minutes
B. the number of calls that entered the system in the last 10 minutes
C. the total number of active calls in the system
D. the number of contacts that entered the system in the last 10 minutes
正解:D
Mizutani -
3300試験対策はこの問題集ひとつで充分足りるんじゃないかと思ってます。Avayaさんはいつも信用しております。