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質問 1：
A technician has installed Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM), Contact Center Manager Server (CCMS) and Contact Center Manager Administration (CCMA). The customer would like to create scripts or graphical flows to verify contacts in Contact Center. Which component of the CCMA would be used to create flows?
A. Orchestration Designer
B. Contact Center Management
C. Access and Partition Management
D. Configuration
正解：A
質問 2：
E-mail server contacts are retrieved from a POP3 capable email server using the Inbound Message Handler (IMH). The IMH runs at regular intervals. Which two settings can be configured for IMH? (Choose two).
A. Callback minimum and maximum timers
B. E-mail message response threshold
C. Time between intervals
D. Number of e-mails retrieved from the mailbox during each run
正解：C,D
質問 3：
When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?
A. CCMA
B. License Manager
C. Contact Center Manager Server (CCMS)
D. Contact Center Multimedia (CCMM)
正解：C
質問 4：
The customer with Contact Center Multimedia (CCMM) installed and configured does not get emails to agents when logged in on the inbound skillset with AAAD. Which three system parameters can be checked in the CCMM dashboard to troubleshoot this problem? (Choose three).
A. Mailbox status
B. CCMM Server performance
C. Maximum contact wait time
D. CCMM Contacts by Type
E. Server Availability
正解：B,D,E
質問 5：
The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a contact center with less than 200 agents or less than 12000 calls per hour. The Contact Center Support Multimedia Outbound and Universal Networking. The co-resident applications link through Contact Center Manager Server, License Manager, Contact Center Manager infrastructure, Communication Control Toolkit, Contact Center Multimedia, Server Utility and Avaya Media Server. For this installation, what is the drive letter and size of the hard disk partition required for the Avaya Aura Contact Center application?
A. E:\ and 120 GB
B. F:\ and 300 GB
C. D:\ and 80 GB
D. C:\ and 60 GB
正解：C
A technician has installed Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM), Contact Center Manager Server (CCMS) and Contact Center Manager Administration (CCMA). The customer would like to create scripts or graphical flows to verify contacts in Contact Center. Which component of the CCMA would be used to create flows?
A. Orchestration Designer
B. Contact Center Management
C. Access and Partition Management
D. Configuration
正解：A
質問 2：
E-mail server contacts are retrieved from a POP3 capable email server using the Inbound Message Handler (IMH). The IMH runs at regular intervals. Which two settings can be configured for IMH? (Choose two).
A. Callback minimum and maximum timers
B. E-mail message response threshold
C. Time between intervals
D. Number of e-mails retrieved from the mailbox during each run
正解：C,D
質問 3：
When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?
A. CCMA
B. License Manager
C. Contact Center Manager Server (CCMS)
D. Contact Center Multimedia (CCMM)
正解：C
質問 4：
The customer with Contact Center Multimedia (CCMM) installed and configured does not get emails to agents when logged in on the inbound skillset with AAAD. Which three system parameters can be checked in the CCMM dashboard to troubleshoot this problem? (Choose three).
A. Mailbox status
B. CCMM Server performance
C. Maximum contact wait time
D. CCMM Contacts by Type
E. Server Availability
正解：B,D,E
質問 5：
The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a contact center with less than 200 agents or less than 12000 calls per hour. The Contact Center Support Multimedia Outbound and Universal Networking. The co-resident applications link through Contact Center Manager Server, License Manager, Contact Center Manager infrastructure, Communication Control Toolkit, Contact Center Multimedia, Server Utility and Avaya Media Server. For this installation, what is the drive letter and size of the hard disk partition required for the Avaya Aura Contact Center application?
A. E:\ and 120 GB
B. F:\ and 300 GB
C. D:\ and 80 GB
D. C:\ and 60 GB
正解：C
Ogino -
御社の6209.1問題集をよく暗記して、試験に合格しました.
ありがとうございました。