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質問 1：
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Management Administration (CCMA) application can provide this functionality?
A. The Multimedia Contact manager
B. The E-mail Manager
C. The Contact Center Multimedia Administrator
D. The Outbound Campaign management Tool
正解：D
質問 2：
E-mail server contacts are retrieved from a POP3 capable email server using the Inbound Message Handler (IMH). The IMH runs at regular intervals. Which two settings can be configured for IMH? (Choose two).
A. Callback minimum and maximum timers
B. E-mail message response threshold
C. Time between intervals
D. Number of e-mails retrieved from the mailbox during each run
正解：C,D
質問 3：
A technician is preparing to do his partitioning on a co-resident Contact Center Manager Server (CCMS). All database drives must be partitioned in what size increments?
A. 4 GB
B. 1 GB
C. 3 GB
D. 2 GB
正解：B
質問 4：
When verifying the installation using the Communication Control Toolkit (CCT) reference client. A message is received stating that the server is not authorized for the CCT database even though the agent is configured correctly in the Contact Center Manager Administration (CCMA) utility. What is the process to verify that the user data was pushed in CCT database correctly?
A. Use the CCT WebAdmin to verify that the agent and the user account are associated
B. Check the CCT Console and the deployment type for the Contact Center Manager server IP addresses
C. Remove and re-configure the agent using the Contact Center Manager Administration Utility
D. Use the CCT Console and import Windows accounts to verify that the account exists in the domain
正解：D
質問 5：
A network drive is being mapped that will be used to setup the Contact Center Multimedia database. The following information is provided:
-The Contact Center Multimedia server name is CCMM001 -The Contact Center Multimedia server IP address is 192.167.140.15 -The backup server name is backup004 -The backup server IP address is 192.167.140.20 -The backup folder name is dbbackup
What is the UNC path for the mapped network drive?
A. \192.167.140.15\dbbackup
B. \CCMM001\dbbackup
C. \dbbackup\backup004
D. \192.167.140.20\dbbackup
正解：B
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Management Administration (CCMA) application can provide this functionality?
A. The Multimedia Contact manager
B. The E-mail Manager
C. The Contact Center Multimedia Administrator
D. The Outbound Campaign management Tool
正解：D
質問 2：
E-mail server contacts are retrieved from a POP3 capable email server using the Inbound Message Handler (IMH). The IMH runs at regular intervals. Which two settings can be configured for IMH? (Choose two).
A. Callback minimum and maximum timers
B. E-mail message response threshold
C. Time between intervals
D. Number of e-mails retrieved from the mailbox during each run
正解：C,D
質問 3：
A technician is preparing to do his partitioning on a co-resident Contact Center Manager Server (CCMS). All database drives must be partitioned in what size increments?
A. 4 GB
B. 1 GB
C. 3 GB
D. 2 GB
正解：B
質問 4：
When verifying the installation using the Communication Control Toolkit (CCT) reference client. A message is received stating that the server is not authorized for the CCT database even though the agent is configured correctly in the Contact Center Manager Administration (CCMA) utility. What is the process to verify that the user data was pushed in CCT database correctly?
A. Use the CCT WebAdmin to verify that the agent and the user account are associated
B. Check the CCT Console and the deployment type for the Contact Center Manager server IP addresses
C. Remove and re-configure the agent using the Contact Center Manager Administration Utility
D. Use the CCT Console and import Windows accounts to verify that the account exists in the domain
正解：D
質問 5：
A network drive is being mapped that will be used to setup the Contact Center Multimedia database. The following information is provided:
-The Contact Center Multimedia server name is CCMM001 -The Contact Center Multimedia server IP address is 192.167.140.15 -The backup server name is backup004 -The backup server IP address is 192.167.140.20 -The backup folder name is dbbackup
What is the UNC path for the mapped network drive?
A. \192.167.140.15\dbbackup
B. \CCMM001\dbbackup
C. \dbbackup\backup004
D. \192.167.140.20\dbbackup
正解：B
奥野** -
6209.1初心者の勉強意欲を阻害しかねません。安心します。この6209.1の本と過去問で1週間で合格できた。