1319 お客様のコメント
質問 1：
The customer wants to implement a Contact Center Multimedia (CCMM) to support a multimedia environment. Which two digit function server types could be used for the multimedia architecture? (Choose two).
A. Terminal server
B. Corporate E-mail server
C. FTP server
D. Corporate Web server
正解：B,D
質問 2：
It is recommended that third-party software not be installed on a Communication Control Toolkit (CCT) server because untested third-party software compromises the system performance. What is an exception to this rule?
A. Screen savers
B. Antivirus software
C. Microsoft Office suite
D. Disk compression utilities
正解：B
質問 3：
Which statement about Contact Center Multimedia is true?
A. It is used to administer the server and to monitor contact center performance using a browser based interface
B. It allows supervisors and contact center administrators to manage multimedia traffic
C. It allows SDK for developers to refine Computer Telephony Integration (CTI) applications
D. It helps with implementing CTI for installs and browser based web integration
正解：B
質問 4：
A technician has completed a Communication Control Toolkit (CCT) installation. What post install task must be undertaken in order to prevent undesirable issues which may interfere with normal operation of the contact center?
A. Disable TCP port
B. Disable Simple Network Management Protocol
C. Disable Java Runtime Environment updates
D. Disable the Secure Access Link
正解：C
質問 5：
A technician is installing the Avaya Aura Agent Desktop (AAAD) on an agent computer. Contact Center Multimedia (CCMM) is not installed on this solution. When browsing, where can the AAAD installation page be found?
A. http://<servername>/agentdesktop where <servername> is the server name or IP address of the Communication Control Toolkit server
B. http://support.avaya.com Web site
C. http://<servername>/agentdesktop where <servername> is the server name or IP address of the Contact Center Manager Administration server
D. http://<servername>/agentdesktop where <servername> is the server name or IP address of the Contact Center Multimedia server
正解：A
質問 6：
You have completed the co-resident installation including Contact Center Manager Administration (CCMA), Contact Center Manager Server (CCMS) and Communication Control Toolkit (CCT). What action is required to set the deployment type in the CCT console?
A. Select the standalone CCT installation (Contact Center or Knowledge Worker) where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS
B. Select the CCT Installation (Contact Center only) co-resident where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS
C. Select the standalone CCT installation (Contact Center only) where CCMM is part of the solution and the OpenQ feature is enabled on the CCMM
D. If CCT is installed co-resident with CCMS, the setting is configured automatically, no action is required to set the deployment type
正解：C
The customer wants to implement a Contact Center Multimedia (CCMM) to support a multimedia environment. Which two digit function server types could be used for the multimedia architecture? (Choose two).
A. Terminal server
B. Corporate E-mail server
C. FTP server
D. Corporate Web server
正解：B,D
質問 2：
It is recommended that third-party software not be installed on a Communication Control Toolkit (CCT) server because untested third-party software compromises the system performance. What is an exception to this rule?
A. Screen savers
B. Antivirus software
C. Microsoft Office suite
D. Disk compression utilities
正解：B
質問 3：
Which statement about Contact Center Multimedia is true?
A. It is used to administer the server and to monitor contact center performance using a browser based interface
B. It allows supervisors and contact center administrators to manage multimedia traffic
C. It allows SDK for developers to refine Computer Telephony Integration (CTI) applications
D. It helps with implementing CTI for installs and browser based web integration
正解：B
質問 4：
A technician has completed a Communication Control Toolkit (CCT) installation. What post install task must be undertaken in order to prevent undesirable issues which may interfere with normal operation of the contact center?
A. Disable TCP port
B. Disable Simple Network Management Protocol
C. Disable Java Runtime Environment updates
D. Disable the Secure Access Link
正解：C
質問 5：
A technician is installing the Avaya Aura Agent Desktop (AAAD) on an agent computer. Contact Center Multimedia (CCMM) is not installed on this solution. When browsing, where can the AAAD installation page be found?
A. http://<servername>/agentdesktop where <servername> is the server name or IP address of the Communication Control Toolkit server
B. http://support.avaya.com Web site
C. http://<servername>/agentdesktop where <servername> is the server name or IP address of the Contact Center Manager Administration server
D. http://<servername>/agentdesktop where <servername> is the server name or IP address of the Contact Center Multimedia server
正解：A
質問 6：
You have completed the co-resident installation including Contact Center Manager Administration (CCMA), Contact Center Manager Server (CCMS) and Communication Control Toolkit (CCT). What action is required to set the deployment type in the CCT console?
A. Select the standalone CCT installation (Contact Center or Knowledge Worker) where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS
B. Select the CCT Installation (Contact Center only) co-resident where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS
C. Select the standalone CCT installation (Contact Center only) where CCMM is part of the solution and the OpenQ feature is enabled on the CCMM
D. If CCT is installed co-resident with CCMS, the setting is configured automatically, no action is required to set the deployment type
正解：C
有吉** -
そのまま合格になったんだよ。6209.1試験の内容にほぼあってて凄すぎた。