A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?
A. Owner
B. Account
C. Contact
正解:C
質問 2:
What type of relationship do Account and Contact objects have?
A. Lookup
B. Master-detail
C. Self
正解:A
質問 3:
Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does not exceed $100.
What should GCC use to ensure to opportunities meet these standards?
A. Assignment Rules
B. Validation Rules
C. Default Values
正解:B
質問 4:
Get Cloudy Consulting is rolling out Salesforce to its organization. New users may have different access requirements base on department.
What should be recommended to allow new users the correct access based on their department's requirements?
A. Role Hierarchy
B. Individual profiles
C. Permission sets
正解:A
質問 5:
Get Cloudy Consulting wants to confirm the data type of the Account Sources field on Account object. Which editing the Account, the Account Sources field has several predefined values that can be selected.
Which type of field is Account Source?
A. Text.Area
B. Formula
C. Picklist
正解:C
質問 6:
Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).
What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?
A. View account hierarchy and select Add Child Account.
B. Add Get Cloudy Consulting to the Parent Account field
C. Select New on the child accounts related list.
正解:A
質問 7:
Get Cloudy Consulting (GCC) needs an environment to onboard new hires as well as develop, implement, and test new requirements.
Which type of environment should OCC use?
A. Trailhead Playgroun
B. Sandbox
C. Production
正解:B
質問 8:
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
A. Grand Total and Subtotals
B. Row Counts and Grand Total
C. Subtotals and Detail Rows
正解:B
質問 9:
A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?
A. PDF (,pdf) or Excel (,xlsx or ,xls)
B. Word (,doc or .docx) or comma-separated values(.csv)
C. Excel (,xlsx or ,xls) file or comma- separated values (,csv)
正解:C
上条** -
もちろん合格することが目標ではあるが、見やすく、TVB-101勉強しやすい本だと思いました。