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質問 1：
What is the purpose of CobiT?
A. to provide a high level process model that organizes a broad range of IT activities
B. to provide a set of detailed practices on how to implement processes and is therefore well suited as a process implementation tool
C. to provide a uniform structure to understand, implement and evaluate IT capabilities, performance and risks
D. to provide a certified measurement framework that legally provides proof of meeting the Sarbanes-Oxley (SOX) requirements
正解：C
質問 2：
Customer satisfaction measurement is an important activity in the Business relationship management process.
What is the objective of Customer satisfaction measurement?
A. to check if contractual obligations for customer satisfaction are being met
B. to enable the Service provider to gain information regarding the perception of the customer and to identify improvements required
C. to optimize the relationship processes so that service levels are exceeded
D. to gather information about potential new services that might be interesting for the end users of the services
正解：B
質問 3：
What triggers a re-test of the Service continuity and availability plans?
A. significant periods of unplanned non-availability
B. six months having passed since the last test
C. a major disaster having occurred
D. a major change to the service environment
正解：D
質問 4：
What is known as a temporary solution that enables the user to continue working?
A. Known Error
B. Workaround
C. Service Request
D. Request For Change (RFC)
正解：B
質問 5：
In many organizations, management tasks or parts of those tasks are performed by third parties.
Agreements are made with these parties that are expressed in documents.
What are these documents called?
A. Service level agreements (SLAs)
B. Service contracts
C. Underpinning contracts (UCs)
D. Operational level agreements (OLAs)
正解：B
What is the purpose of CobiT?
A. to provide a high level process model that organizes a broad range of IT activities
B. to provide a set of detailed practices on how to implement processes and is therefore well suited as a process implementation tool
C. to provide a uniform structure to understand, implement and evaluate IT capabilities, performance and risks
D. to provide a certified measurement framework that legally provides proof of meeting the Sarbanes-Oxley (SOX) requirements
正解：C
質問 2：
Customer satisfaction measurement is an important activity in the Business relationship management process.
What is the objective of Customer satisfaction measurement?
A. to check if contractual obligations for customer satisfaction are being met
B. to enable the Service provider to gain information regarding the perception of the customer and to identify improvements required
C. to optimize the relationship processes so that service levels are exceeded
D. to gather information about potential new services that might be interesting for the end users of the services
正解：B
質問 3：
What triggers a re-test of the Service continuity and availability plans?
A. significant periods of unplanned non-availability
B. six months having passed since the last test
C. a major disaster having occurred
D. a major change to the service environment
正解：D
質問 4：
What is known as a temporary solution that enables the user to continue working?
A. Known Error
B. Workaround
C. Service Request
D. Request For Change (RFC)
正解：B
質問 5：
In many organizations, management tasks or parts of those tasks are performed by third parties.
Agreements are made with these parties that are expressed in documents.
What are these documents called?
A. Service level agreements (SLAs)
B. Service contracts
C. Underpinning contracts (UCs)
D. Operational level agreements (OLAs)
正解：B
Suzuki -
これを勉強させて無事合格です！安心感もありますし、知識もしっかりと身につくと思います。