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質問 1：
Scenario:
Clicked is a law firm that handles complex clients' needs and offers a wide range of legal and tax services.
Clicked's professionals are equipped with an in-depth knowledge of the legal and regulatory requirements.
They are committed to providing their clients with the best services and legal advice. Considering that it is essential to meet their clients' needs, Clicked decided to implement a BCMS based on ISO 22301 to provide them uninterrupted services.
To implement the BCMS, the top management of Clicked decided to contract an external consultant, Tris, as the BCMS project manager, and assembled a team of four members to aid in the process. Prioritizing a smoother integration of the BCMS, the top management focused on incorporating it into the company's existing operational procedures. Additionally, the top management and the project team chose to adopt the Plan-Do-Check-Act (PDCA) model as their implementation approach, allowing for a systematic and phased approach to establishing and maintaining the BCMS.
Then, the top management and Tris compiled a document containing the financial benefits and consequences of every decision they were going to make during the implementation of the BCMS. The top management also agreed that the project implementation should be finalized within a six-month timeframe, encompassing planning through the completion of the last implementation stage.
The project team initiated the implementation process by analyzing the company's internal and external context. This involved evaluating Clicked's compliance with all applicable legal requirements and understanding the key services, necessary activities, and resource allocation, including staff expertise and technological tools. Based on this analysis, the top management and Tris established specific business continuity objectives. Their primary goal was to ensure that all critical legal services could be resumed within a two-hour timeframe following any disruptive incident to minimize client impact.
Based on Scenario 2, during which stage of the PDCA cycle was the analysis of the internal and external context of Clicked conducted?
A. During the 'Do' stage.
B. During the 'Act' stage.
C. During the 'Plan' stage.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 2：
Scenario:
Fundon is a financial services company certified against ISO 22301. As part of their BCMS, the company has established an exercise program. Due to an unexpected situation, the exercise coordinator of Fundon decided to suspend the exercise, which was planned to be conducted next week.
Is this acceptable?
A. Yes, the exercise coordinator may suspend or stop an exercise if an unexpected situation, such as a real incident, occurs.
B. No, ISO 22301 requires organizations to always perform exercise programs if they were planned.
C. No, the decision of stopping or suspending an exercise should be made only by the top management of the organization.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
What is one of the advantages of measurement and monitoring in the context of a BCMS, among others?
A. Implementing controls to ensure the realization of processes.
B. Verifying compliance with all industry laws and best practices.
C. Both A and B.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4：
Scenario:
NexTech Innovations, a dynamic tech startup located in Seoul, South Korea, is renowned for its advancements in artificial intelligence and robotics. Serving a global clientele, NexTech encountered a sudden obstacle when a critical supplier abruptly ceased operations, disrupting their supply chain and threatening their ability to deliver products on schedule. Recognizing the need for resilience, NexTech initiated the implementation of a robust business continuity management system (BCMS) based on ISO 22301.
NexTech's top management established a project team of five members and appointed Rebecca, the lead operations manager, as the project manager. The BCM team was tasked with the effective implementation of the BCMS in line with ISO 22301 requirements. Rebecca worked with the top management to analyze the internal context of the company to define the BCMS scope, focusing on assessing and determining who is responsible for coordinating and managing activities at different organizational levels.
The project team divided the implementation project into smaller tasks, identifying the personnel, equipment, and materials needed for each. Rebecca personally handled resource allocation to implement and support the BCMS. Meanwhile, the top management ensured active involvement and commitment at all levels of the organization to enhance the BCMS's effectiveness.
Rebecca and the team drafted and published the business continuity policy on the company's website.
However, some employees found the technical jargon challenging to understand, so comprehensive training sessions were held to address this issue. These measures strengthened NexTech's resilience and enhanced client trust by proactively addressing potential disruptions.
Rebecca and the BCM team drafted, published, and communicated the business continuity policy on the organization's website. Was this course of action in accordance with best practices?
A. No, the policy should have been communicated officially to the relevant parties rather than publishing it on the website.
B. No, the project team must obtain formal approval for the policy before publication.
C. Yes, it is the project team's responsibility to draft and publish the policy the moment it is ready for communication.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
What is an aspect to consider when managing records?
A. Expiration date of records
B. Access control
C. Location of records
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 6：
What is the purpose of an audit follow-up?
A. To confirm the conformity and effectiveness of the management system.
B. To review internal audit results and management review results.
C. To evaluate the actions taken to correct the detected nonconformities during the audit.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
In which of the following domains should a BCMS project manager be competent?
A. Awareness of conformity assessment requirements.
B. Change management.
C. Both A and B.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 8：
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize businesscontinuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
Which of the following statements regarding disaster recovery is correct?
A. It minimizes operational downtime.
B. It minimizes ineffective system function.
C. It ensures effective communication during a disaster.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)
Scenario:
Clicked is a law firm that handles complex clients' needs and offers a wide range of legal and tax services.
Clicked's professionals are equipped with an in-depth knowledge of the legal and regulatory requirements.
They are committed to providing their clients with the best services and legal advice. Considering that it is essential to meet their clients' needs, Clicked decided to implement a BCMS based on ISO 22301 to provide them uninterrupted services.
To implement the BCMS, the top management of Clicked decided to contract an external consultant, Tris, as the BCMS project manager, and assembled a team of four members to aid in the process. Prioritizing a smoother integration of the BCMS, the top management focused on incorporating it into the company's existing operational procedures. Additionally, the top management and the project team chose to adopt the Plan-Do-Check-Act (PDCA) model as their implementation approach, allowing for a systematic and phased approach to establishing and maintaining the BCMS.
Then, the top management and Tris compiled a document containing the financial benefits and consequences of every decision they were going to make during the implementation of the BCMS. The top management also agreed that the project implementation should be finalized within a six-month timeframe, encompassing planning through the completion of the last implementation stage.
The project team initiated the implementation process by analyzing the company's internal and external context. This involved evaluating Clicked's compliance with all applicable legal requirements and understanding the key services, necessary activities, and resource allocation, including staff expertise and technological tools. Based on this analysis, the top management and Tris established specific business continuity objectives. Their primary goal was to ensure that all critical legal services could be resumed within a two-hour timeframe following any disruptive incident to minimize client impact.
Based on Scenario 2, during which stage of the PDCA cycle was the analysis of the internal and external context of Clicked conducted?
A. During the 'Do' stage.
B. During the 'Act' stage.
C. During the 'Plan' stage.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 2：
Scenario:
Fundon is a financial services company certified against ISO 22301. As part of their BCMS, the company has established an exercise program. Due to an unexpected situation, the exercise coordinator of Fundon decided to suspend the exercise, which was planned to be conducted next week.
Is this acceptable?
A. Yes, the exercise coordinator may suspend or stop an exercise if an unexpected situation, such as a real incident, occurs.
B. No, ISO 22301 requires organizations to always perform exercise programs if they were planned.
C. No, the decision of stopping or suspending an exercise should be made only by the top management of the organization.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
What is one of the advantages of measurement and monitoring in the context of a BCMS, among others?
A. Implementing controls to ensure the realization of processes.
B. Verifying compliance with all industry laws and best practices.
C. Both A and B.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4：
Scenario:
NexTech Innovations, a dynamic tech startup located in Seoul, South Korea, is renowned for its advancements in artificial intelligence and robotics. Serving a global clientele, NexTech encountered a sudden obstacle when a critical supplier abruptly ceased operations, disrupting their supply chain and threatening their ability to deliver products on schedule. Recognizing the need for resilience, NexTech initiated the implementation of a robust business continuity management system (BCMS) based on ISO 22301.
NexTech's top management established a project team of five members and appointed Rebecca, the lead operations manager, as the project manager. The BCM team was tasked with the effective implementation of the BCMS in line with ISO 22301 requirements. Rebecca worked with the top management to analyze the internal context of the company to define the BCMS scope, focusing on assessing and determining who is responsible for coordinating and managing activities at different organizational levels.
The project team divided the implementation project into smaller tasks, identifying the personnel, equipment, and materials needed for each. Rebecca personally handled resource allocation to implement and support the BCMS. Meanwhile, the top management ensured active involvement and commitment at all levels of the organization to enhance the BCMS's effectiveness.
Rebecca and the team drafted and published the business continuity policy on the company's website.
However, some employees found the technical jargon challenging to understand, so comprehensive training sessions were held to address this issue. These measures strengthened NexTech's resilience and enhanced client trust by proactively addressing potential disruptions.
Rebecca and the BCM team drafted, published, and communicated the business continuity policy on the organization's website. Was this course of action in accordance with best practices?
A. No, the policy should have been communicated officially to the relevant parties rather than publishing it on the website.
B. No, the project team must obtain formal approval for the policy before publication.
C. Yes, it is the project team's responsibility to draft and publish the policy the moment it is ready for communication.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
What is an aspect to consider when managing records?
A. Expiration date of records
B. Access control
C. Location of records
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 6：
What is the purpose of an audit follow-up?
A. To confirm the conformity and effectiveness of the management system.
B. To review internal audit results and management review results.
C. To evaluate the actions taken to correct the detected nonconformities during the audit.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
In which of the following domains should a BCMS project manager be competent?
A. Awareness of conformity assessment requirements.
B. Change management.
C. Both A and B.
正解：C
解説: (Pass4Test メンバーにのみ表示されます)
質問 8：
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize businesscontinuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
Which of the following statements regarding disaster recovery is correct?
A. It minimizes operational downtime.
B. It minimizes ineffective system function.
C. It ensures effective communication during a disaster.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)
织*裕 -
Pass4Testの問題集は試験同様の内容なので、冷静に落ち着いてISO-22301-Lead-Implementer試験に臨むことができます。解説はわかりやすいので