What are benefits of SAP Notes to the installed base? (Choose two)
A. SAP Notes inform customers about corporate strategy.
B. They allow support consultants to quickly provide solutions for problems which have already been solved before.
C. One SAP Note can cover multiple technical issues.
D. They allow customers to find solutions for their own product issues.
正解:B,D
質問 2:
What are the technical requirements for SAP EarlyWatch Alert? (Choose two)
A. The RFC destination SAPOSS should be set up.
B. Profile parameters should be left at default values.
C. Data Collectors should be stopped.
D. A working network connection.
正解:A,D
質問 3:
A message processor should put themselves in the customer's shoes when handling messages.
Which of these statements describe the attitude you should take when processing customer messages?
A. If you were the customer you would be happy with the answer provided.
B. Prove to the customer that they are wrong.
C. Always use as many technical terms as possible with your customer to prove to them you know what you are talking about.
D. Any response given to the customer is valid as long as it is within the Initial Response Time (IRT).
正解:A
質問 4:
Which of the following terms would be considered hits, if you performed a Note Search on integral? (Choose two)
A. Integer
B. Integration
C. Integrity
D. Integral
正解:B,D
質問 5:
As an SAP partner you have implemented SAP Solution Manager.
Which of the following statements reflects the requirements with regards to SAP Solution Manager installation on the customer site?
A. Customers need to install SAP Solution Manager and the partner needs to connect to it.
B. Customers and partner need to have SAP Solution Manager clustered.
C. Customers do not require their own SAP Solution Manager installation.
D. Customers require their own installation of SAP Solution Manager.
正解:C
質問 6:
What is a work center in the SAP Solution Manager? (Choose two)
A. Software to monitor SAP systems
B. A web-based access point to enhance support functions enablement
C. A tailored and role-based user environment
D. A user community
正解:B,C
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Kana -
この度は御社Pass4Testの製品を利用させてもらいますので、
合格できました!かなりのC_BOSUP_90的中率でした。ありがとうございました。