The change project aims at growing market shares for division X. Over the past weeks customers have been indicating that they are not ready for the new product line. What do you need to do to decrease the speed of change?
A. Modify the organizational readiness assessment
B. Modify the measurement plan
C. Modify the feedback mechanism
D. Modify the change management plan execution
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
As a mature company in a heavily regulated industry, what is one of the factors that could limit the organizational capacity to change IT systems?
A. Operational ability to absorb change
B. Historical experience with change
C. Extent to which the organization has experience with change management tools
D. External environmental stability
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
What is the first step in executing a learning and development plan?
A. Ensure learning outcomes are achieved
B. Ensure training venue is available
C. Ensure learning materials supporting curriculum are developed
D. Ensure training is delivered appropriately
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
You are the change agent for the public relations department that is revamping its communication strategy for transition to the future state of change within your organization. What is a key consideration in the development of your communication strategy to achieve a successful change effort?
A. The current communication channels, tools and methods
B. The change charter and outlined risks
C. The benefit realization and execution plan
D. The organizational maturity and past change success
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
The ACMP Code of Ethics is divided into sections containing tenets of conduct outlined within duties identified as most important to the global change management community. What are the duties?
A. Honesty, Responsibility, Respect, Objectivity, Advancing the Discipline and Supporting Practitioners
B. Honesty, Responsibility, Fairness, Respect, Advancing the Discipline and Supporting Practitioners
C. Responsibility, Respect, Fairness, Honesty, Confidentiality of Information
D. Integrity, Respect, Due Diligence, Fairness, Advancing the Discipline and Supporting Practitioners
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
Why is a stakeholder analysis important in the evolution of change impact and organizational readiness?
A. It facilitates the understanding of risks on people
B. It identifies those that would be impacted by the change
C. It facilitates the planning of focus groups and communications strategies
D. It identifies the impact of pitfalls and barriers on people
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
What is recommended when evaluating outcomes against the change objectives?
A. Ensure stakeholders truly understand what the change is about
B. Review outcomes with appropriate leaders/stakeholders
C. Create a final stakeholder communications plan
D. Design metrics to ensure a common understanding of outcomes
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 8:
What document ensures that those who can positively affect the overall change success are highly engaged in the change effort?
A. Communications engagement strategy
B. Sponsorship engagement strategy
C. Stakeholder engagement strategy
D. Stakeholder analysis strategy
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 9:
What are three key inputs for developing a sponsorship plan?
A. Sponsorship strategy, stakeholder analysis and sponsor assessment
B. Stakeholder analysis, charter and sponsor assessment
C. Sponsorship strategy, stakeholder analysis and charter
D. Sponsor assessment, charter and stakeholder analysis
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
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Uesugi -
合格出来ました。説明が非常に分かりやすく間違い選択肢についても確認できる,。ここで感謝を申し上げます。ありがとうございました。