A BPM analyst is modeling the process for acquiring membership at a club. The analyst interviewed the front office supervisor, who provided the following description of the first activity "Enter Application":
"One of our receptionists receives a paper application from the potential client, an applicant. The receptionist first looks up the client's name and address to see if it exists in our system, then enters the information from the paper application into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review."
The BPM analyst has created the discovery map in Blueworks Live and now needs to enter information from the above description into the Details fields for the activity "Enter Application".
For the activity "Enter Application", what are the Inputs and Outputs?

A. Option C
B. Option A
C. Option D
D. Option B
正解:B
質問 2:
A project manager asks a BPM analyst to assist with defining a business case for a company based on their goals and objectives. What are key components to include in support of a business case?
A. 1. Complete Playback 1 retrospective notes
2.Identify Key Performance Indicators (KPIs)
3.Develop coaches from the future process
4.Calculate user story points
B. 1. Identify system integrations
2.Run Process Optimizer Reports
3.Identify business pain points
4.Calculate user story points
C. 1. Establish critical success factors
2.Identify Key Performance Indicators (KPIs)
3.Identify business pain points
4.Calculate Return on Investment
D. 1. Establish critical success factors
2.Complete Playback 1 retrospective notes
3.Develop coaches from the future process
4.Calculate Return on Investment
正解:C
質問 3:
The project manager needs assistance from the BPM analyst to determine the initial level of effort for processes in a process inventory. For each process, the BPM analyst should provide a list of process details that include:
A. Process Owner, Short Description, Size and Complexity, Risk and Pain
B. Process Participants, Process Owner, Short Description, Risk and Pain
C. Process Participants, Process Owner, Short Description, Milestones
D. Process Owner, Short Description, Size and Complexity, Milestones
正解:A
質問 4:
A BPM analyst is helping to identify and select the appropriate solution for process improvement in a large BPM project. What are the business levers the BPM analyst should focus on?
A. Policy, Technology, Organization and People
B. Policy, Data, Organization and People
C. Process, Data, Organization and People
D. Process, Technology, Organization and People
正解:D
質問 5:
A BPM analyst has built the following process diagram during a process discovery workshop.

Each activity noted above will have a separate Coach displayed in IBM Business Process
Manager V8.0. How would the BPM analyst adjust the diagram to capture this requirement while adhering to best practices for proper process modeling granularity?
A. Color each activity with a different color to indicate separate Coaches.
B. Add a separate milestones for each activity in the Developer swimlane.
C. Add a separate swimlane for each activity in the Developer swimlane.
D. Combine the Developer's 3 activities into a sub-process.
正解:D
饭田** -
試験見事合格することができました。確かに高的中率でした。
次はC9550-275も貴社の問題集でがんばって、資格を取りたいと思います。今後ともよろしくお願いします。