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質問 1：
Which statement is true regarding the IBM SmartCloud Control Desk V7.5 (SCCD) administrative workstation?
A. The middleware installation program only works on the administrative workstation.
B. The administrative workstation must be on a Windows platform.
C. The administrative workstation is an optional SCCD component.
D. SCCD EAR files must be generated on the administrative workstation.
正解：D
質問 2：
Configuration items with relationships and configuration management processes can support many applications in IBM SmartCloud Control Desk V7.5. Which three application are likely to be supported? (Choose three.)
A. Incident
B. Inventory
C. Service Request
D. Work Order
E. Workflow
F. Change
正解：A,C,F
質問 3：
What are three valid outcomes of the IT Asset Management process? (Choose three.)
A. Providing assets in an accurate and timely manner to supply, movement, or other requests
B. Eliminating exposure to risks relating to IT assets
C. Governing assets to drive the right trade-offs in investments and usage of assets
D. Providing accurate and timely information about technology assets and their configuration
E. Managing IT assets in compliance with legal, industry, and corporate standards and requirements
F. Controlling the changes to the asset
正解：A,C,E
質問 4：
What are three sections of the Self Service Center? (Choose three.)
A. My Assets
B. My News
C. My Service Desk
D. My Solutions
E. My Requests
F. My Configuration Items
正解：A,B,E
質問 5：
Why is a problem record created?
A. To capture any event that is not part of the standard operation of a service
B. To capture an unknown, underlying cause of one or more incidents
C. To capture and resolve requests from users
D. To capture anyQUESTION NO:or matter involving doubt, uncertainly, or difficultly
正解：B
質問 6：
Which property name is used to discover or debug long running statements?
A. mxe.webclient.asyncrendertimelimit
B. mxe.db.IogSQLTimeLimit
C. mxe.db.QueryTimeout
D. mxe.mbocount
正解：B
質問 7：
Which two statements are true about workflow process enablement in IBM SmartCloud Control Desk V7.5? (Choose two.)
A. Workflow process records are in a draft or a development stage until the record is enabled.
B. Workflow processes are automatically assigned to the default user.
C. Enabling a process does not involve validating the structure of the process.
D. After a process record is enabled and activated, the record is locked and it is ready for use.
E. Workflow processes are run at the next database restart.
正解：A,D
Which statement is true regarding the IBM SmartCloud Control Desk V7.5 (SCCD) administrative workstation?
A. The middleware installation program only works on the administrative workstation.
B. The administrative workstation must be on a Windows platform.
C. The administrative workstation is an optional SCCD component.
D. SCCD EAR files must be generated on the administrative workstation.
正解：D
質問 2：
Configuration items with relationships and configuration management processes can support many applications in IBM SmartCloud Control Desk V7.5. Which three application are likely to be supported? (Choose three.)
A. Incident
B. Inventory
C. Service Request
D. Work Order
E. Workflow
F. Change
正解：A,C,F
質問 3：
What are three valid outcomes of the IT Asset Management process? (Choose three.)
A. Providing assets in an accurate and timely manner to supply, movement, or other requests
B. Eliminating exposure to risks relating to IT assets
C. Governing assets to drive the right trade-offs in investments and usage of assets
D. Providing accurate and timely information about technology assets and their configuration
E. Managing IT assets in compliance with legal, industry, and corporate standards and requirements
F. Controlling the changes to the asset
正解：A,C,E
質問 4：
What are three sections of the Self Service Center? (Choose three.)
A. My Assets
B. My News
C. My Service Desk
D. My Solutions
E. My Requests
F. My Configuration Items
正解：A,B,E
質問 5：
Why is a problem record created?
A. To capture any event that is not part of the standard operation of a service
B. To capture an unknown, underlying cause of one or more incidents
C. To capture and resolve requests from users
D. To capture anyQUESTION NO:or matter involving doubt, uncertainly, or difficultly
正解：B
質問 6：
Which property name is used to discover or debug long running statements?
A. mxe.webclient.asyncrendertimelimit
B. mxe.db.IogSQLTimeLimit
C. mxe.db.QueryTimeout
D. mxe.mbocount
正解：B
質問 7：
Which two statements are true about workflow process enablement in IBM SmartCloud Control Desk V7.5? (Choose two.)
A. Workflow process records are in a draft or a development stage until the record is enabled.
B. Workflow processes are automatically assigned to the default user.
C. Enabling a process does not involve validating the structure of the process.
D. After a process record is enabled and activated, the record is locked and it is ready for use.
E. Workflow processes are run at the next database restart.
正解：A,D
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