What are possible options for setting up organizational change management in the project organization? Note:
There are 3 correct answers to this question.
A. As part of the functional sub-projects
B. As a separate project
C. As a subproject
D. As a staff unit
E. As a cross-topic
正解:B,C,E
質問 2:
Which dimensions are suitable for analyzing individual stakeholders of a cloud implementation in a 2x2 matrix? Note: There are 2 correct answers to this question.
A. Level of influence on the project success, distinguishing between low and high
B. Attitude towards the project, distinguishing between negative and positive
C. Degree of resistance, distinguishing between low and high
D. Extent of expected change impacts, distinguishing between few and many
正解:A,B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
The project lead initiates a series of info sessions in some teams as a reaction to resistance towards the upcoming implementation of a new cloud solution. Unfortunately, these info sessions do not reduce the level of resistance. What is the probable root cause?
A. Lacking involvement of the change manager in the planning and conduction of the info sessions
B. Lacking analysis of the underlying reasons for resistance towards the new cloud solution
C. Lacking commitment of the top management regarding the info sessions
D. Lacking options for the users to raise questions during the info sessions
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
What are typical strategies for aligning leadership in an SAP cloud project? Note: There are 3 correct answers to this question.
A. Offer opportunities for leaders to openly address issues and concerns, for example Q&A sessions with the project managers
B. Reduce the bonus pay-out for resistant business leaders to foster a more positive attitude and change supportive behavior
C. Align the business goals and incentives with the project objectives for business leaders to avoid goal conflicts
D. Involve business leaders actively in key communication activities, such as roadshows, townhalls, or testimonials to enhance their visibility
E. Involve business leaders in workshops to identify change impacts and to derive activities to allow a smooth transition
正解:A,D,E
質問 5:
How would you prepare to conduct a detailed change impact analysis workshop? Note: There are 2 correct answers to this question.
A. Schedule individual upfront meetings with all workshop participants to collect initial insights
B. Select one relevant impact dimension to be analyzed, for example process, technology, organization, or people
C. Invite the appropriate workshop participants, for example process owners, subject matter experts, and key users
D. Create a template with the relevant business processes broken down to a suitable level for the discussion
正解:C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
A repeated stakeholder analysis for the management team of an impacted business unit reveals that targeted communication activities for one opponent do not have the desired impact on the opponent's attitude. What would you recommend as a next activity?
A. Use financial incentives to motivate the opponent to visibly support the project and thus foster the opponent's buy-in.
B. Ask the project sponsor to get actively involved in stakeholder engagement activities targeted at the opponent.
C. Provide specific enablement sessions to positively influence the opponent's attitude.
D. Invite the opponent to the next steering committee meeting to discuss and challenge their negative perception of the project.
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
What are the key target groups of the learning needs analysis of an SAP project?
A. IT team and software providers
B. Managers and employees
C. Project team and business users
D. Business users and suppliers
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
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