Northern Trail Outfitters (NTO) has been using B2C Commerce and Service cloud for the past year and wants to take the next step in its customer experience by implementing Marketing Cloud. NTO is focusing on email for the foreseeable future and wants all transactional messages-such as password reset and order confirmations-to go through Marketing Cloud rather than B2C Commerce.
Which three actions should a Solution Architect recommend to enable this functionality?
Choose 3 answers
A. Configure an API event in Process Builder along with an Email Activity with a transactional send classification.
B. Configure a Transactional Messaging API in Marketing Cloud and use a transactional send classification for each of the required emails.
C. Configure API integration credentials in Marketing Cloud to enable B2C Commerce to call Marketing Cloud.
D. Implement a client-side API callout in B2C Commerce for each of the required emails.
E. Implement a server-side API callout in B2C Commerce for each of the required emails.
正解:B,C,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
A company is beginning a multi-cloud implementation involving B2C Commerce and Service Cloud. The company wants to trace configuration and code changes as much as possible and ensure basic standards for code quality.
Which three options should a Solution Architect recommend to help the company with this goal?
Choose 3 answers
A. CI/CD Pipelines
B. Smoke testing
C. GIT Repository
D. Static Code Analysis tools
E. Salesforce DX
正解:A,C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
A large cosmetics company is planning a customer marketing campaign this summer that allows early access to new product launches in exchange for consent to contact participants through text or email. Future communications to those who 'opt-in' includes information on future product launches, store events, and holiday promotions.
The company plans to offer a 'preference center' within the commerce experience, where authenticated users can opt-in or opt-out of various methods of direct communication.
In which two ways should a Solution Architect define the appropriate systems and methods for user registration and communication preferences, and recommend where native platform functionality within each platform may need to be extended?
Choose 2 answers
A. Allow cookie consent to auto-enable email and/or mobile communications directly to the customer.
B. Allow customers to unsubscribe via email with one click, and opt-in or opt-out of specific communication methods through a hosted preference center.
C. Implicitly enroll all customers in direct mobile communications during checkout, and allow customers to opt-in or opt-out of all services via email sent by Marketing Cloud.
D. Use native B2C Commerce registration options during the browse and checkout experience, and extend these features to provide an opt-in or opt-out communication preference center on a secure page within the same storefront UI.
正解:B,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Northern Trail Outfitters (NTO) recently implemented the Service Cloud Connector between B2C Commerce and Service Cloud. They released a new feature that allows customers to add their favorite National Park to their profile. After an attempt to help a customer, a service agent informs the Director of IT that they cannot see or update the new National Park value on the profile in the Service Cloud console.
What should the Solution Architect keep in mind to avoid data exchange issues after implementation?
A. Check the field-level security for nationalParks is set to read only
B. Check the fieldMapping custom settings in Service Cloud to confirm the nationalParks attribute was mapped from the Commerce Profile to the Service Contact
C. Check that the nationalParks value is defined in the json of the B2C Commerce Customer Data API
D. Check that the nationalParks value was added to the Profile Custom Object in B2C Commerce
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
A company uses B2C Commerce, Marketing Cloud, and Service Cloud and requires that customers create an account before making their first purchase.
Which system creates the customer ID and which system creates an additional ID to use as the customer primary record?
A. A B2C Commerce creates a customer ID and an additional ID to be used as the primary record.
B. B2C Commerce creates a customer ID but the primary record should be created through Service Cloud.
C. Service Cloud creates a customer ID and an additional ID to be used as the primary record.
D. Marketing Cloud creates a customer ID but the primary ID should be created through B2C Commerce.
正解:B
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
During discovery conversations an organization notes that they want to create a custom survey around their customer's preferences to help improve product recommendations, marketing journeys, and customer service upsell opportunities. They want to house the survey responses in their Salesforce ecosystem so they can run reports. They plan on having two teams manage the survey and change questions twice a year.
Which three questions should a Solution Architect ask to ensure they understand the requirements well enough to design an appropriate multi-cloud solution?
Choose 3 answers
A. Will you ever have more than nine possible answers for a survey question?
B. How many survey responses would you anticipate in a peak 24-hour period?
C. Will the teams need the ability to change designs?
D. Does the team need front-end development capabilities?
E. How often do you update surveys?
正解:B,C,E
解説: (Pass4Test メンバーにのみ表示されます)
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Kitamura -
サラリーマンのわしにとっては最高や!!Pass4Testさん、誠にありがとうございました!!!試験問題のほとんどがこの問題集に収めた