最新なSalesforce Agentforce-Specialist問題集（204題）、真実試験の問題を全部にカバー！

質問 1：
Universal Containers (UC) wants to improve the efficiency of addressing customer questions and reduce agent handling time with AI- generated responses. The agents should be able to leverage their existing knowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.
Which step should UC take to meet this requirement?
A. Turn on Service AI Grounding, Grounding with Case, and Service Replies.
B. Turn on Service AI Grounding and Grounding with Knowledge.
C. Turn on Service Replies, Service AI Grounding, and Grounding with Knowledge.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 2：
The Agentforce Specialist of Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein's Trust Layer.
Which steps should the Agentforce Specialist take upon modifying the masked fields?
A. Test and confirm that the responses generated from prompts that utilize the data and masked data do not adversely affect the quality of the generated response
B. Turn off the Einstein Trust Layer and turn it on again.
C. Turn on Einstein Feedback so that end users can report if there are any negative side effects on AI features.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 3：
An Agentforce Specialist wants to troubleshoot their Agent's performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly triggered actions, and incomplete plans?
A. Plan Canvas
B. Agent Settings
C. Event Logs
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 4：
Which object stores the conversation transcript between the customer and the agent?
A. Case
B. Messaging End User
C. Messaging Session
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 5：
An Agentforce Specialist is creating a custom action in Agentforce. Which option is available for the Agentforce Specialist to choose for the custom Agent action?
A. SOQL
B. Flows
C. Apex Trigger
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 6：
Universal Containers (UC) is creating a new custom prompt template to populate a field with generated output. UC enabled the Einstein Trust Layer to ensure AI Audit data is captured and monitored for adoption and possible enhancements. Which prompt template type should UC use and which consideration should UC review?
A. Flex, and that Dynamic Fields is enabled
B. Field Generation, and that Dynamic Fields is enabled
C. Field Generation, and that Dynamic Forms is enabled
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 7：
Universal Containers (UC) wants to enable its sales reps to explore opportunities that are similar to previously won opportunities by entering the utterance, "Show me other opportunities like this one." How should UC achieve this with Agents?
A. Use the standard Agent action.
B. Create a custom Agent action calling an Apex class.
C. Create a custom Agent action calling a flow.
正解：A
解説: (Pass4Test メンバーにのみ表示されます)

質問 8：
What does it mean when a prompt template version is described as immutable?
A. Only the latest version of a template can be activated.
B. Prompt template version is activated; no further changes can be saved to that version.
C. Every modification on a template will be saved as a new version automatically.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)

質問 9：
Universal Containers (UC) is rolling out an AI-powered support assistant to help customer service agents quickly retrieve relevant troubleshooting steps and policy guidelines. The assistant relies on a search index in Data Cloud that contains product manuals, policy documents, and past case resolutions. During testing, UC notices that agents are receiving too many irrelevant results from older product versions that no longer apply.
How should UC address this issue?
A. Modify the search index to only store documents from the last year and remove older records.
B. Use the default retriever, as it already searches the entire search index and provides broad coverage.
C. Create a custom retriever in Einstein Studio, and apply filters for publication date and product line.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)